Try to get your money back they are a joke. I have the same problem. They have just about replaced every part for mine and every new part Has a blemish or flaw.and these parts are straight from agm.cracked crankcase. Pitted cylinder and now my new cylinder came with a large chip in the chrome plating.after more emails they have said try it lol and they would improve there quality.what a joke. I told them to send me a dle cylinder and they stated it cost more.ughhhhhh just wished I would have spent $50 more on a dle.