Originally Posted by
afterburner
So Jeti USA is not where one would go if living in the USA and needed warranty service on their products? Is there another option in the states other than shipping a warranty claim to the Czech Republic? I was under the impression that said individual is an integral part of Jeti Europe and not just a rep or dealer.
Esprit Model / Jeti USA are the official North American importer / distributor for all Jeti Model products. But there are several Jeti dealers here as well. Chief Aircraft, Dreamworks RC, AeroPanda, F3A unlimited to name a few. These dealers are your first line of support. Most actively fly the system themselves and can help trouble shoot an issue. Yes, a warranty claim would ultimately go back through the importer but your dealer can handle that for you if you want.