Originally Posted by
camss69
Apple won’t sell you parts either...
Why wouldn’t you just send it to him, if the diagnosis is wrong you won’t get charged for the part? And he can diagnose and fix it right the first time?
I work for a school and apple DOES send us parts to fix our laptops, but we have people who are CERTIFIED to repair them. So what I am saying is that I kind of agree with Andy. It's his policy and we just read this same exact thing on another thread with a different manufacturer. Bottom line is Andy is protecting his brand and he has the right to do so. I am sure I can't call up Dirk at Kingtech and have him send me a part for my K140 or JetCentral to get an internal part for my Cheetah...its just not done.
Patrick