Originally Posted by
basimpsn
Not *from* Apple...
I suspect the main reason not to sell parts to users is more about the issues with disputes WRT who's responsible if the installed part doesn't work, more than the overall liability that can occur if the user-repaired system causes some damage.
One only has to read the rantings about "customer service issues" here on RCU to know that selling parts to users whom may, or may not be competent to install them is leaving you open to *all kinds* of potential heartburn!
Also, unlike the OP, I think that the margin on parts is fairly small, and the service work is where you can make the money. Large retailers like Digikey can make money on parts and absorb the losses that may come from disputes about an individual part working, but a one-man shop, probably not so much...
Bob