I don’t know that I’d say the company has been run into the ground, that seems quite a stretch. If you can find what you need their order to shipping speed is as good as it always has been, so from that aspect nothing has changed. But the site definitely has not improved from whenever they were forced to make a change some time ago. And they definitely don’t answer emails, not ones sent via the site contact link at least. Fortunately I usually have a good idea what I need and where to find it on the site, and they can have stuff to my door in two days if I get my order in first thing in the day so it’s still stop #1 for me.

Not to mention the parts support they give to jet events in the southeast and beyond, compared to some others who show up with a big banner/flag but nothing else.