Originally Posted by
Raleighcopter
indeed. 9001 and 9002 says nothing about the actual quality of the work product, only that management requires certain quality procedures to be followed. unfortunately, the audit process that iso requires is such that it does not actually verify that quality procedures were followed or even performed, only that the requisite quality related paperwork has been completed.
I know all about it: My job is plagued by that paper idiocracy: Checklists, workpermits, risk assesments (and if you look a bit closer, a workpermit basically IS a standardized riskassesment), logs, workhistories, very complicated computer programs to keep track of everything, plan work, etc etc etc, and none of it has even done ONE Iota to reduce mishaps and accidents, but what these things do, is keep people away from thinking for themselves, from using their knowledge, experience and intuition.