Dont worry about passing it on, Marc looks though all these threads it seams.
There is a susgestions section and i've put IRC chat in there, but dont expect things over night, he's a busy guy.
Till then if you see on the info the user has ICQ or MSN, then use it.
I've had online chats using the forum just as it is, ok you have to wait 5 mins for an answer, but it worked great. My entire thread turned from question to chat lol