2Muchthrow,

Yes, I did go over the plane pretty good before assembly. Let me explain what the cause was. First of all, the covering on the wings was cut on the very leading edge, not the bottom side of the leading edge. The cut is right where air, that is forced onto the leading edge, can get up under the covering. What started the whole incident is one of the large stripes on the wing came off, pulling the rest of the covering with it. It was obvious when the stripe came off because we could hear it flapping. Then the covering came loose.

As for arguing with HP's policies, I never "argued" about them, I simply told the guy I was talking to that I thought the policy was stupid. He evindently took it personally, as if he was the one who wrote the policies. Evidently, that is not there policy because Skyking got a new wing with no questions asked, they sent him a new wing without having proof. So, what exactly are their policies?

About the voice recordings, you are right. All they would really have had to do is refuse the rib and say that they have never heard of such. You can bet one thing, that's when I would have taken a trip to California to take a wing out of someone's ass. Satisfaction would have been achieved!