Since our meeting I have not been able to get in touch with Dave since he has been back in the office so we can get the ball rolling on this. I just sent him another email so hopefully he will get back to me and we can move forward with this for his company's benefit and his customers benefit.
Hmm... that sounds about right. He hasn't yet even returned the calls & emails that would help him setup the customer support tool. Figures. I ended up buying
aftermarket landing gear, giving up on DP for support
With all that though, you gotta know I am on my SECOND DP plane (Extra and Edge).