RCU Forums - View Single Post - NEGATIVE FEEDBACK: Northeast Sailplane Products
Old 07-24-2004, 07:34 AM
Daniel Gut
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Join Date: Sep 2002
Location: Zürich, SWITZERLAND
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Default RE: NEGATIVE FEEDBACK: Northeast Sailplane Products

Hello Travis

That kind of customer "non service" annoys me immensely and you should not have to apologize for posting a negative report if its justified, if their service is crap and arrogant, then out with it, others will be grateful. By the same token, if they are really good then a positive report is also beneficial to all. I have yet to read a good word about the service at NE.
A few months ago I ordered a DG 800 from Icare, helpful, friendly and a 2.5m long box from Canada to Switzerland in 3 working days (door to door). That kind of service I will support again, even if its on another continent

Regards from a wet and unflyable Zurich