ORIGINAL: STLPilot
I deleted your last post as the forum guidelines.
It is also not standard policy to have to repair things before you use it.
The world is not a perfect place. You can't honestly tell me that OMP is the first company in the world to ever ship a defective product. We don't mean to do it, but it happens and when it does, we make good on it as best we can.
I'll go ahead and delete the rest of this since you only left what looked favorable to you...