Most hobby shops I visit are more then glad to assist to determine a problem if you do not have the resources to do so. IE have another RX around to test the ESC. I've not yet once found a hobby shop that would charge me to plug in a RX to determine whether the ESC or the motor was bad. You could have easily have gone home and told me it was the motor and we would have shipped one to you at no charge.

You did not give us this opportunity to service you and now you hold it against us. I'm sorry, but the only thing we will do is GLADLY send you a new motor at no charge if you want one. If you decide not too I consider the matter closed.

Thank you.