<<I've tried calling VMAR (richmondrc dot com) many times with questions and when I finally did get through , they were very rude indeed. I also sent several emails during the two months that I tried via telephone. Have not recieved a reply by email to this day. I certainly have written them off my list for future possibilities ... >>

Very rude to me too. Im glad i have company but i bet you weren't called what i was :-)