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-   -   3d foamy missing parts (https://www.rcuniverse.com/forum/3dfoamy-support-382/5239302-3d-foamy-missing-parts.html)

FlyNDutchman 01-09-2007 09:02 PM

3d foamy missing parts
 
I bought a super extra about a year ago along with some other planes. I finley got to putting this plane together and their are 2 pieces missing. I tried to contact 3d foamy through their web site support page submited question and asked for a responce that was a week ago and still no responce. So I thought that I would try this forum and see if I can get their attition this way. all I would like is to get the pieces that are missing so that I can complete the plane.

Duane

JohnVH 01-09-2007 10:04 PM

RE: 3d foamy missing parts
 
I replied to your email the day I got it. You didnt get my reply? Check your filters maybe?

Anyway, I can get you more pieces no problem. PM me your info Duane, and exactly which pieces you need.

Thanks

John

FlyNDutchman 01-19-2007 09:42 PM

RE: 3d foamy missing parts
 
John did you get the PM with the info on the parts and where to send?

Duane

JohnVH 01-20-2007 05:20 AM

RE: 3d foamy missing parts
 
yessir, on their way.

FlyNDutchman 01-20-2007 11:58 AM

RE: 3d foamy missing parts
 
Thanks;)

FlyNDutchman 02-03-2007 12:22 AM

RE: 3d foamy missing parts
 
Where are these parts coming from?

JohnVH 02-03-2007 04:49 AM

RE: 3d foamy missing parts
 
Washington

FlyNDutchman 02-03-2007 12:05 PM

RE: 3d foamy missing parts
 

ORIGINAL: JohnVH

yessir, on their way.
Is someone walking them over?

JohnVH 02-03-2007 12:13 PM

RE: 3d foamy missing parts
 
probably, you know how the postal system is.

FlyNDutchman 02-03-2007 12:14 PM

RE: 3d foamy missing parts
 
When were they sent?

JohnVH 02-06-2007 04:09 PM

RE: 3d foamy missing parts
 
Ill have to look it up, they should be there by now....

HPIracer4 02-06-2007 06:55 PM

RE: 3d foamy missing parts
 
john, have u recieved my last pm?? ive been waiting to build my tibouron!!!

JohnVH 02-08-2007 03:14 PM

RE: 3d foamy missing parts
 
yep, I replied

HPIracer4 02-08-2007 04:16 PM

RE: 3d foamy missing parts
 
well i havent receieved a pm from ya since almost 2 weeks ago......

JohnVH 02-08-2007 04:19 PM

RE: 3d foamy missing parts
 
Odd, Ill resend then.

travhaley 02-12-2007 10:30 AM

RE: 3d foamy missing parts
 
I also purchased from 3DFoamy a Mini Katana Kit with missing parts. The most important part, the main carbon wing spar. I've sent 3dFoamy 4 e-mails regarding this missing part, with each e-mail getting a little more frustrated since he will not reply. I've checked my spam folder and there is no response. I sent two e-mails via his website and two directly to him from AOL. So John if you read this, please contact me so we can work something out. If not, I'll be forced to return the product according to your Customer Satisfaction Policy since it is in incomplete kit.

JohnVH 02-12-2007 07:35 PM

RE: 3d foamy missing parts
 
Hi Trav, I am in california on a business trip, and wont be in the shop until the 20th, I have replied to your emails, so the problem is not on my end. When I am not 1000 miles from my shop I will take care of this. Sorry for the missing part.

Thanks
John


PS. Welcome to RCU

travhaley 03-08-2007 12:12 AM

RE: 3d foamy missing parts
 
Hello John,

It's been a little over two weeks since you've been back in the office, and over 3 weeks since you promised to refund me for a missing part that I had to purchase at the LHS. How's that refund going?

JohnVH 03-08-2007 01:53 AM

RE: 3d foamy missing parts
 
Oh hey, thanks for the reminder! first thing in the morning. sorry about that.

JV


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