WHAT SHOULD I DO?
I own a LHS. I sold a used trainer to a 14 year old. At the field Sunday he brought the plane and after checking it out and test flying it for trim, we tried to use the buddy box and found that it wouldn't work. I know the box works because i had used it on other planes that day. I told his mother we could not fly until we fixed the radio or fly and hand the radio back and forth. The boy wanted to fly real bad so we flew the plane. Another member flew with him the first time and never had to touch the radio. The boy flew the plane dry. I took him up the second time and had to do nothing ( he's a real natural)
On the third flight about half way in he got in a flat spin and before I could get the radio away from him it hit the ground. Now when his mother came back I got a real mouth full from her about the cost of the plane and not protecting him and the plane. I'm sure it the the boy felt real bad.
Now this is what I'm going to offer when they come in and I'm sure they will.
(1) I will but a new plane together at no labor cost.
(2) I will send the radio in to have it fixed so we can use the buddy box
But i don't think i should carry the cost. I want them to pay for materials.
What do you think?
Dennis