RE: Customer service- good or bad?
This thread wasn't started with the intent to bash on Aeroworks or Troybuilt Models, I just wanted to know what kind of experiences people have had with Aeroworks as far as their customer service. Everyone wants a great product and support to go with it. I believe that Aeroworks builds one of the best planes in the world, just look at the TOC, a lot or top named world class pilots are flying their planes. This says a lot for them, and as far as Troybuilt goes they have always been very helpful and everything I have ever ordered from them has been here right when they said it would be. I have had some bad experiences in the past with companies selling me something and then when I needed help from them they acted like they did not even know me, so you can see my reason for concern. When I find a company that stands behind what they sell I usually do not go away from them, more than likely I will be a lifetime customer. Thanks all and God Bless.