RE: nitroplanes.com problems
Short story
RE: nitroplanes.com
If you need to contact them just use the PM within the RC forum.
I orderd a P51 1.40 ARF when it arrived I opened the box and found no CA hinges and cracked wheel wells,
I had a fit trying to get someone to respond, but they did after about 10 days. Parts replaced !
Now heres the real kicker, I left this plane off the bench from DEC 06 to MAR 07 , waiting for the new RCV CD130 (still waiting) well in March I started to pick up the pace on the build because RCV had a date in April
now SEP , Anyway I found that I had one side of the elevator so distorted and warped, well it was Trash.
I gave John(nitro staff) A PM reguarding My problem, I got an e-mail back the same day with a tracking # and guess what happend NEXT
I recieved A compleate rear stab and elv set up . NO I did not have to send pics,or the old parts back
He took my word after all that time and sent the parts more parts than I asked for!
They have made great porgress in the only week point they had, So use the PM and forget about the phone calls and The E-mail address they give you to use, they are a waste of time.
Give the man a PM and see what happens