4. Lastly, the first generation ignition worked but had problems. I've seen the engines run myself. Most importers/distributors will not start a recall on an engine if a better subcomponent version is implemented. They may offer a replacement either for free, or some amount of reimbursement on the part of the owner. How you approach them, and how you present yourself with dealing with the support crew will probably play a large part in motivating them to help you with your problem. Angry comments may just motivate these people to not help you. If you call the support staff and start yelling, threatening, cussing, or vent any other similar feelings you are on your own and the problem is all yours. I can't count the times that a company has helped me freely when they weren't supposed to. I was always courteous and I listened to what they had to say even if it wasn't what I wanted to hear. This really works!
I haven't cussed anyone and am offended by your insinuation. As a moderator i expect better behavior and at least honor the rules you claim to inforce. I have issues with Horizon service and was lied to. Yes i took them to task over it, it was my right. You can take your advice and give it to Tubby.He will soon need it.