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Old 02-10-2009, 11:20 AM
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Default RE: A123racing's Horrible Customer Service

Depends on one's point of view I guess.

Back when I first started posting here I was informed by Brain that I did such a good job of answering most question that he did not feel the need to respond to most post.

If someone has a problem that requires customer service then they really should phone or email not post on a forum , any forum in my opinion.

A123 does have another site but I do not have it book marked. There were a lot of changes when A123 Systems purchased Enerland and perhaps Brain has much bigger fish to fry.

Last I heard Horizon Hobbies was the sole US Distributor so perhaps they are a good CS contact point .

I will mentioned once agin that there is 10 to 100 times more information on these cells over on RC Groups then there is here.