nitrohead52

hey. i just recieved my ultra on friday april 3 and i went to pull start it for the first time. and the pull cable had no tension and pretty much ripped out right in my hand. i was wondering if i could have a replacement pull start , or i am wiling to buy the electric starter form nitrorcx.com but i would like free shipping and rushed if possible thank you. please give input
''lets go racin' boys''