RCU Forums - View Single Post - DAMAGE SHIPPING/MISSING PARTS ISSUES___

12-08-2009 | 09:10 PM

#119

nitrostaff1

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From: LA, CA

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here

I see that Jimmy has issued rma and I'll replace the fuselarge upon return.

John
Nitro Planes

Quote:

ORIGINAL: Scubadog

Hi,I contacted your customer service phone # on 11/25/09 in regards to damage on a order. I was given the email address '[email protected]' and told to send information to it. However I have yet to hear anything so I will post the same here,

''Hi my name is Rick and I am sending this for my father. These are pictures of the damage to the fuselage on his just received purchase. NitroPLANE Order Id 670209. It is a Piper J3 Cub .120 size arf. The damage is to the inside edge of the fuse not the side closest to the box as you can see. It appears the damage was done prior to being boxed. Please let me know what can be done to resolve this. Shipping tracking # is 1ZX03V030398358464''

Here is the link to the kit http://www.nitroplanes.com/j3picub120en.html

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