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Old 02-18-2010, 12:34 PM
  #21  
KRO
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Default RE: RPM's return policy


ORIGINAL: CR500rider

what does ''extreme driving'' mean when it comes to rc cars? are we supposed to drive these things as if they are a 1:1 vehicle and anything over and above that is not covered by warranty? So pretty much what RPM is saying is that they build parts that are soo tough that if they do in fact break it means the consumer was misusing the product which voids the waranty? thats kinda BS. Isnt that part of the point in having rc cars, so we can drive them, jump them, bash them, etc without causing bodily harm and/or damaging a $30k vehicle? And if a company warants thier aftermarket parts from breaking they should in fact honor that warranty IMO. Anything short of running them over, dropping them off a building, or lighting them on fire should be honored when it comes to RPM parts. Is there an R/C car rule book that states what is and is not extreme conditions? And as for them sending broken pieces back.......dont you think after they paid the person to inspect the part, write the email, and put the broken part in an envelope, pay for shipping, that it would have just been cheaper to just honor the warranty? I mean an RPM axel carrier probably cost them 25 cents to make, and they probably just spent 10 bucks fighting the claim.

EXACTLY !!!!!!!!!!!!!!!!!!!!!!