RE: Very Bad Store
Id have to vote against the law, if it were in the state anyway, forcing stores to return consumable items? I dont know what the problem is. they offered an exchange, which is more than 99% of the hobby stores in the country would do for you. you should be applauding them. It is a battery, there is no way to gaurentee it was not used. its generally common sense that such items cannot be returned...
If you are really not understanding this, or you dont care, I fear that it is hopeless and I can see why they arent returning emails or calls. As a business, you have to eventually come to a point where you realize you cannot satisfy everyone, if your expectations are unreasonable. File with BBB, it will just waste an hour of your time, no law is going to be changed as to everyone else, this situation is completely reasonable, and no law has been broken.