You Must contact The Shipper as we told you AND as stated on your invoice!!!! YOU Have refused to do this.

BAX/ DB Schenker shipping- In case of damage the receiver must complain to the carrier directly after the discovery of the damage at the latest 7 days from the date of receipt. Otherwise neither Troy Built Models nor the carrier will be held responsible to replace/repair the damaged good or refund or give store credit for any amount.