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Old 07-29-2010 | 08:37 AM
  #63  
weddowickh
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From: Fredrikstad, NORWAY
Default RE: Troybuiltmodels Problem

ORIGINAL: gjhinshaw

You Must contact The Shipper as we told you AND as stated on your invoice!!!! YOU Have refused to do this.

BAX/ DB Schenker shipping- In case of damage the receiver must complain to the carrier directly after the discovery of the damage at the latest 7 days from the date of receipt. Otherwise neither Troy Built Models nor the carrier will be held responsible to replace/repair the damaged good or refund or give store credit for any amount.

I did contact Schenker and they say all responibility rest on TBM because there is no visible damage to the box,

They mean that the shippment was to poor packed.

I also sendt mailto TBM about this , But NO BODY ANSWER ME !

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