ORIGINAL: rdefrei2
Hi,
I just bought a used Futaba 14MZ radio, everything looks fine on the radio but as I don't want to take any chance decided to call Futaba Service Center to send the radio for a check-up.
When asked for an estimate price the guy said they can't tell me. Just after I send the radio in.
Does anyone have an ideia how much it cost just for a checkup..??
I have also asked how much would be to replace the entire case of the radio and they didn't want to give me a ball figure.
Actually the guy was a little rude on the phone and I really didn't like that.
You spend a lot of money buying their radio to get a bad customer service..???
Is there other place that I can send my radio in for a checkup ???
Any advice...??
So let me get this straight, You phoned them to ask them for a quote on a repair /check up diagnostic to a Tx they have not yet been able to assess. If you read the diagnositoc services policy, it states that you send if to them at your cost, they have a look see and send you a quote for repairs. You either accept or decline. If you accept they repair to the value of the quote and ship it back to you at their cost...
Wheres the crap service in that?
AlI see here is a difficult customer looking for a conversation.
So how about those Mets?