I had the worst experience of my life dealing with GRAVES RC.
#26
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Also hate to have to do it, but shipping charges these days just seem to keep rising. I also have paid some ridiculous shipping charges and I do not think the dealer is making one extra cent on the deal.
#28
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I've never had any problem with Graves RC. As a matter of fact, they seem to go out of their way yo fill and deliver orders efficiently. If I have to return something, no problem, they act immediately and I've never thought they were trying to get away with anything.
#29
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JUST A QUICK NOTE TO TAILSKID - - I've often wondered how an airplane would fly with the wing reversed with the control surfaces on the front as you have with the left side of your wing. Now I know. (just kidding of course, I'm sure this is the result of your bad experience with a great looking model.)
#30
Buyer beware always applies, but people can only think with their own brain (and that is the problem)
Gerry
#32
Senior Member
My Feedback: (5)
Now, I see what the real problem here is and that it is a Hangar 9 product. Heck, I would not want to pay extra shipping for that model either. Will not go into it again as many here know how I feel about Hangar 9 models, after assembling their Christen Eagle II this past winter, but no more Hangar 9 models for me ! Now I have a nice Balsa USA Eindecker 90 " kit " sitting on my shelf waiting for building. Notice I said building and not assembly. Kindly do not call me a man beast or any other name as these are only my " personal " statements and in truth, I am really a nice guy. For the most part !
#34
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Tower has never charged me for shipping as a Tower club member for orders over $150 except the products specifically labeled 'drop shipped' from the factory (like Aeroworks planes). That includes huge ARFs, helicopter scale bodies, and anything else you can name. One of the latest was a Hadron --big box. Horizon just sent me a Carbon Z Cub, no charge for shipping either if I recall. Graves is tough for me, because I live in Florida and there's a 7% sales tax added, plus the shipping cost. Same thing applies for Esprit models here in Florida. The extra 7%, like the extra freight charge costs them my business most of the time.
#35
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Hi Sorry about that but I have had great service from Graves Hobby , not sure but when you check out It has a tab that has a note that there may be additional shipping charges that may apply .
#37
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I ordered a hanger 9 SBach from Graves RC on Sunday.They had 10% off which is crap.
The transaction was completed thru PayPal which both party's agree to terms and services,Then on Monday they contact me and want another 32 dollars for some con oversize shipping fee that we both agreed on free shipping.Now they told me to pay it or they would cancel the order and I already paid them.
I just wanted people to know that they are scam artist.Buyer beware!!!!!.
The transaction was completed thru PayPal which both party's agree to terms and services,Then on Monday they contact me and want another 32 dollars for some con oversize shipping fee that we both agreed on free shipping.Now they told me to pay it or they would cancel the order and I already paid them.
I just wanted people to know that they are scam artist.Buyer beware!!!!!.
#38
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I ordered a hanger 9 SBach from Graves RC on Sunday.They had 10% off which is crap.
The transaction was completed thru PayPal which both party's agree to terms and services,Then on Monday they contact me and want another 32 dollars for some con oversize shipping fee that we both agreed on free shipping.Now they told me to pay it or they would cancel the order and I already paid them.
I just wanted people to know that they are scam artist.Buyer beware!!!!!.
The transaction was completed thru PayPal which both party's agree to terms and services,Then on Monday they contact me and want another 32 dollars for some con oversize shipping fee that we both agreed on free shipping.Now they told me to pay it or they would cancel the order and I already paid them.
I just wanted people to know that they are scam artist.Buyer beware!!!!!.
buys a $300 airplane crys over $32 dollars in shipping on an OVERSIZED plane?! Waaaaaaaaaaaaaaaaa!! Another wasted thread on RCU.
#40
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TO THE OP.! obviously there was an error ( on your part ) with the transaction and they are requesting the 32$ for good reason. Gravesrc is one of the best shops in the US and very well staffed. Cancel your order and go buy it else where. No one is forcing you to buy anything!
Last edited by daveopam; 06-12-2014 at 10:56 AM.
#41
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Folks, let's all remember that personal attacks and calling people names and blatant insults do not belong on this forum - whether you are the OP or the many others that added nothing but venom.
There are a lot of good posts but far too many that add nothing to the conversation other than insults.
There are a lot of good posts but far too many that add nothing to the conversation other than insults.
Last edited by SkidMan; 06-11-2014 at 12:57 PM.
#43
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#44
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They did react appropriately and corrected an issue with their new website. The red writing regarding oversized shipping was not on the new website prior to this thread. The OP is out nothing if he gets a full refund due to an error if he chooses not to pay the small oversize charge. Since he has not chimed in lately about the worst experience in his life I have to assume that Graves and the OP have come to an agreeable solution.
#45
Senior Member
My Feedback: (5)
Although I was the first to chime in regarding good experiences with Graves and the first to suggest "man beast" was probably not a term that would help, I also pointed out that Graves had a new website. I forwarded a link to the OP to Graves because I wanted them to be aware that this thread existed so they could react appropriately if they chose.
They did react appropriately and corrected an issue with their new website. The red writing regarding oversized shipping was not on the new website prior to this thread. The OP is out nothing if he gets a full refund due to an error if he chooses not to pay the small oversize charge. Since he has not chimed in lately about the worst experience in his life I have to assume that Graves and the OP have come to an agreeable solution.
They did react appropriately and corrected an issue with their new website. The red writing regarding oversized shipping was not on the new website prior to this thread. The OP is out nothing if he gets a full refund due to an error if he chooses not to pay the small oversize charge. Since he has not chimed in lately about the worst experience in his life I have to assume that Graves and the OP have come to an agreeable solution.
SxxT Happens !
#47
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I have purchased numerous items from Graves without any problems. I have bought planes from them online on the weekend and Had emails from them the following Monday telling me my order was processed. On 2 occasions I had emails telling me the freight would be more and they could refund my money on the purchase or I could pay more freight. It also stated on 2 of the planes I bought that there would be an oversize charge. I just failed to see that while drooling over the plane that I wanted. Graves has a very extensive inventory and have always been a great company to do business with. If you don't like them, go buy from hobbyking.
#48
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I have purchased numerous items from Graves without any problems. I have bought planes from them online on the weekend and Had emails from them the following Monday telling me my order was processed. On 2 occasions I had emails telling me the freight would be more and they could refund my money on the purchase or I could pay more freight. It also stated on 2 of the planes I bought that there would be an oversize charge. I just failed to see that while drooling over the plane that I wanted. Graves has a very extensive inventory and have always been a great company to do business with. If you don't like them, go buy from hobbyking.
+1. Time for this thread to die. Over and out.
#49
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Come on man. It's 30 something bucks we are talking about. In this RC world that's nothing. Shop around. But if you drive to a hobby shop , pay sales tax it's going to cost more in gas and taxs
#50
My Feedback: (15)
I visted Graves for the first time about 7 years ago, they ended giving me a tour of the place , I was enamored over the kits in stock and eye candy handing in the rafters.
While not addessing the original OP problems I can tell you that Graves has a secret attractions to it that many shops dont get or simply refuse to recognize .
Inventory kills shops as we all know , but Graves has a ton of used models for sale that we can assume are on consignment and that cost the shop nothing. However it really adds value to the shop you end up wlaking and looking up and spending more time in the shop.
I cant leave that place without spending money and they have the cool little things like Interior kits, pilots, scale fun stuff .
Plus if you still like to build you wont find a better assortment of traditional kits .
Everytime I have been there people were super nice and i had not spent one dime yet but they were always nice and seemed into the hobby .
There is also a guy behind the counter who is really an eletric guro , really knows his stuff !
While not addessing the original OP problems I can tell you that Graves has a secret attractions to it that many shops dont get or simply refuse to recognize .
Inventory kills shops as we all know , but Graves has a ton of used models for sale that we can assume are on consignment and that cost the shop nothing. However it really adds value to the shop you end up wlaking and looking up and spending more time in the shop.
I cant leave that place without spending money and they have the cool little things like Interior kits, pilots, scale fun stuff .
Plus if you still like to build you wont find a better assortment of traditional kits .
Everytime I have been there people were super nice and i had not spent one dime yet but they were always nice and seemed into the hobby .
There is also a guy behind the counter who is really an eletric guro , really knows his stuff !