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-   -   Giant Scale Planes Corsair- Problem!? (https://www.rcuniverse.com/forum/arf-rtf-75/204199-giant-scale-planes-corsair-problem.html)

Loopman 07-22-2002 06:20 PM

Giant Scale Planes Corsair- Problem!?
 
I had a freaky thing happen and was wondering if anyone else has had this problem? The fibreglass wing panels melted in the sun! I mean they warped so badly that it sagged enough to crack the finish. Needless to say I did not fly after that happened as I was uncertain as to the structural effect that had on the plane.

I e-mailed GSP and called them today. The guy on the other end said that was a first and he would need pictures (proof) of what I was talking about. He said a pic would have to be sent to the factory so they could make a decision as what to do. I had a hard time making him understand which section of the plane "melted". and sort of felt as if I was getting the "you don't know what you're talking about" routine.

Please if anyone has had the same thing happen let me know. I believe that GSP has some product liability here. I do not believe that a plane sitting in 83 degree temps should melt! Even if it didn't weaken the structure, it looks like crap now!

Thanks

LOOPMAN :confused:

SMALLFLY- 07-23-2002 06:05 PM

Giant Scale Planes Corsair- Problem!?
 
If you had read thru the previous posts on this plane you would know this has been a concern for several people. I added fiberglass to the fuselage and allways keep the plane covered when in the sun. The dark blue absorbs the heat and will contort the fiberglass. They probably used a soft resin. Others have used a heat gun to reform the material If it isnt deformed too badly. search for GSP corsair and you could e mail some of the guys who mentioned it

Yak18 07-25-2002 12:00 PM

Giant Scale Planes Corsair- Problem!?
 
I think it's a reasonable request...'cause I'd like to see a picture too...posted in this forum! Manufacturers are wasting their time putting out bad products in the day of the internet forum.

Yak

motoadve 07-26-2002 12:06 PM

Giant Scale Planes Corsair- Problem!?
 
Mine has not even flown yet and sitting on the terrace of my house the afternoon sun melted the canopy dash and the wing on the left side has horrible huge bubbles now, it was under a roof and only the sun of the afternoon was good enough to melt this.
No didgital camera to post pics but I support the above post about the weakness to the sun.
I will contact GScaleplanes to see what they say

Loopman 07-29-2002 11:53 PM

GSP - Never Again!!!
 
I'll try to keep this civil and in proper decorum.

a. A couple of Sundays ago, I assembled my Corsair at the field and strolled over to the pilots pit to say hi to everyone. Less than 15 minutes elapsed before I returned to my plane. To my surprise, the fibreglass wing panels had softened and buckled from the sun. The temp was in the low 80's with a nice breeze! I did not fly the plane and e-mailed GSP to advise them of this problem. I followed up my e-mail with a phone call on Monday. I was talked to in a moderately demeaning manner. They stated that they would need pics of the damage, which I supplied. They also said they would acknowledge my e-mail. I never heard from them until today.

b. Again I was met with a disconcern for my problem. They stated that I should keep the plane out of the sun at all times to which I lightly replied " I guess I should only fly at night". The retort was gruff and the rep said "You can fly whenver you want". We won't be responsible for any further occurences of this nature.

c. I stated they should issue a product warning about the planes thin fibreglass composition, to which they said the factory was issuing an addendum to this effect. They did say that they had shipped a replacement wing to the hobby shop where I had purchased this plane, but they could'nt even tell me which hobby shop that was! Why could'nt they just ship it to me???!!! I'm not even sure they've done anything.

d. They did'nt even offer the remotest apology for my problem, and stated this was a big headache for them, well welcome to the world of customer service folks! You just lost a customer, forever and I will find it very hard to recommend this company to anyone who asks. What a shame!

Happy Flying!

LOOPMAN :mad:

helokid 07-30-2002 01:06 AM

Giant Scale Planes Corsair- Problem!?
 
Never again me too!!!
I had a bird dog L-19 from them I would not buy from them again. A lot of money for a plane that falls apart. Never,Never,Never Again well I buy from that company. A plane should hold to gather on the ground!!!!
I still have this plane to show how week it is and to tell people not to buy.
good luck on getting your money back or replacement parts from them.

Joss Stick 07-30-2002 02:35 AM

Giant Scale Planes Corsair- Problem!?
 
And the GSP Saga continues.

On_Final 07-30-2002 05:49 AM

Giant Scale Planes Corsair- Problem!?
 
I have a Super Chipmunk from them and have not had any problems. Over here, it's the mid to high 90s in the shade and I sometimes leave the plane out in the sun. The Super chipmunk has balsa skined foam core wings though and not fiberglass panels. The fuselage, crowling and wheel pants are fiberglass.

Not too happy with the parts fit and wheel mount blocks in the wing. Main gear collapsed while trying to taxi to the runway for the maiden flight. :mad:

Once I got all the nagging deficiencies ironed out, he plane flew pretty well. Still holding up well after about 50 flights on it but it's a matter of time before I will have to cut her open and change the landing gear blocks in the wings.

visioneer_one 07-30-2002 04:24 PM

Giant Scale Planes Corsair- Problem!?
 

Originally posted by Joss Stick
And the GSP Saga continues.
<rimshot>

bpu699 07-30-2002 04:32 PM

Giant Scale Planes Corsair- Problem!?
 
The newest MAN magazine lists their planes (GSP) as one of the top 10 arf's available!!! Did you guys see this??? :confused:

rsallen13 07-30-2002 06:06 PM

Giant Scale Planes Corsair- Problem!?
 

Originally posted by bpu699
The newest MAN magazine lists their planes (GSP) as one of the top 10 arf's available!!! Did you guys see this??? :confused:
Un-biased reporting? I has gotten to the point where they don't even try to hide the fact that they are pumping the advertising with those types of articles. I canceled my subsciption.


As for the issue with GSP, best of luck in your quest but don't expect much from them.

Yak18 07-30-2002 06:48 PM

Giant Scale Planes Corsair- Problem!?
 
A good company would immediately pull the product from the market with sincere apologies and refunds to save it's reputation. A bad company would perform as outlined here. Bad companys--FAIL, and quickly!

Don't worry guys...good always prevails over evil and GSP will get what they deserve...no business!

Yak

LSP972 07-30-2002 07:34 PM

Giant Scale Planes Corsair- Problem!?
 
I'm afraid you're wrong there, Yak. This outfit has been doing the same thing with helicopter guys long before they branched out into big airplanes. Get on a heli forum, mention HHI (GSP's alter ego), and sit back and watch the fur fly. I dunno if they're thriving or not, but they stay in business.

It's one of life's little mysteries...<G>

Steve

Warbird_Lover 07-30-2002 10:56 PM

A Great Product
 
I thought there was a very large post on how great this plane was. ??? I was going to get one but now I'll look elsewhere. I looked up a few posts on "giantscaleplanes.com" arfs and saw that a fella by the name of "JohnnyRebel" warned everyone from the beginning about GSP but nobody listened. I guess thats what you get when you don't listen. Oh well, I guess I'll get the H9 p51.

Yak18 07-30-2002 11:04 PM

Giant Scale Planes Corsair- Problem!?
 
Well I suppose you're right Steve...it may take a while for the word to get out but it will get out and then they are toast. The hobby business (very limited clientele) is tough enough for good guys with great products. There is simply no way a bad product coupled with worse customer service can survive in a free market.

I'm sure at least several of us would-be customers are now keeping their money. I looked at this Corsair in the box at Top Gun and I was tempted but thought I should at least read a review before committing. After reading these forums GSP will not see any of my cash.

Who else out there feels the same way?

Yak

Cyclic Hardover 07-30-2002 11:05 PM

Re: A Great Product
 
1 Attachment(s)

Originally posted by Warbird_Lover
I thought there was a very large post on how great this plane was. ??? I was going to get one but now I'll look elsewhere. I looked up a few posts on "giantscaleplanes.com" arfs and saw that a fella by the name of "JohnnyRebel" warned everyone from the beginning about GSP but nobody listened. I guess thats what you get when you don't listen. Oh well, I guess I'll get the H9 p51.
I bought the 68" GSP Arf last fall. To me it was a total rebuild as you see in the picture. Had the hangar 9 been available at the time, it would have been a whole lot less trouble. Go with the Hangar 9, Ive seen a few of them and pretty good with a .90 or 100fs in them.

Joss Stick 07-31-2002 02:42 PM

Giant Scale Planes Corsair- Problem!?
 
I've got their 60 size G 202 and it flies great! But I'll not own another GSP product. For what you get, it ain't much.

EkRr 07-31-2002 04:58 PM

Giant Scale Planes Corsair- Problem!?
 
Hey Guys

I am sorry to hear about the problems with GSP. I just aquired a Corsair for a review that will be in the next issue of RCU Magazine.

I examined the kit thoroughly and must say that the quality is excellent. I took 2 of the wing panels and left them in the sun yesterday for about 2 hours only to discover no damage or warping of any kind and it was in the mid 90's. Perhaps they fixed the problem in the newer production runs.

I am starting the kit next week and hope to put a Magnum 120 4 stroke on it.

I have talked to a couple other people who own GSP planes and all are very happy. I can promise you that I will be very unbiased for this review. If there are some flaws, I will take them up with GSP to get some resolve. How they handle my findings will determine what I write in the review.

I read posts on VMAR aircraft as well, many people knocking the quality and construction of the product. I've had a chance to look at 2 of their kits up close now (Trainer and the RV4) and I think the quality is very good. (Look for them in upcoming reviews)

Bottom line. I hate to see a lot of bad press on a company from a few isolated cases.

-Erick

Texas 3D 07-31-2002 05:20 PM

L-19
 
I also had a L-19 Birdog from them and it only lasted 2 flights before I crashed it. The minor crash was my fault, and should have been reparable if it would have been any other ARF. But on this one the hole fiberglass just chattered, and the p[lane actually broke in half. After the first flight the landing gear ripped right out (on a smooth landing), and while building nothing fit. The plastic cowl didn't line up, the windows where to small, some loose wood, etc. I could go on but it is not going to help anyway. Never ever will a buy another plane from GSP ! I prefer to spend a $150 more and buy a nice quality ARF from Yellow Aircraft, Graupner, Aeroworks etc. but don't have to invest $200 for modifications, hardware, get it together and fly right.
Just my $0.02

DocYates 07-31-2002 05:33 PM

GSP Problem
 
I hate to hear of your problems. I brought up a similar problem in the "great big corsair praise" post early this year. The problem is that there is "NO" customer support from this company. I to have a GSP plane, the C-160, which I needed a wing kit for. I was admonished over the phone and told that I could buy a new kit, because they couldn't open up a kit and let me have a wing, they just did not do that. I to recieved this demeaning diatribe from the person on the phone. Needless to say, they won't be getting any more of my money anytime soon. If you are waiting for a new wing from them, I would not hold my breath, since I was told by them that they do not offer replacement parts for their aircraft. At least some of the other ARF manufacturers, even VMAR, offers replacement parts at a reasonable price. Too bad, since I like the selection of aircraft that GSP offers, but their customer relations have a lot to be desired.
Tommy

Loopman 07-31-2002 07:59 PM

E-mail me Please!
 
Guys I am going to file a letter of complaint with the Pennsylvania Attorney General's Office. I would welcome any and all letters supporting my position or that of another fellow modeler with Giant Scale Planes. I hope this does not breach the rules of this forum.

Thanks!

LOOPMAN ([email protected]) :mad:

LSP972 07-31-2002 10:51 PM

Giant Scale Planes Corsair- Problem!?
 
Erick Royer,

Be advised that Irwin and his band of merry men watch these boards. Now that you have announced your intentions for all the world to see, do you REALLY think that they will be stupid enough to give you their usual level of "customer service"???

On the other hand...nah, couldn't be.

And if you bother to look far enough, you will see that these are not "isolated" incidents. HHI/GSP/Irwin & Co. has some good, and not so good, products; no different from any other vendor. Nobody expects everything to be perfect. They DO expect a little help from the seller when a product has a problem.

And THAT is the difference between this outfit and most of the rest. These guys have two kinds of customers; those who have been, and those who will be. It's all a matter of timing...

Steve

Loopman 08-01-2002 12:01 AM

No Masking of Intentions Here
 
1 Attachment(s)
Steve,
Thanks for the heads up, but I will wear my intentions on my sleeve. I am honest and I will put my case before those who will listen and learn in an open, truthful and straight forward manner.
By the way, here's a pic of the wing, it's not that great of a pic but it does show the problem area.

Happy Flying!

Loopman

motoadve 08-01-2002 01:21 AM

Giant Scale Planes Corsair- Problem!?
 
Mine looks even worse and never was directly exposed under the sun, the afternoon sun did the damage .When it was in the porch
I e mailed them and so far no reply

Steve Campbell2 08-01-2002 09:56 AM

Giant Scale Planes Corsair- Problem!?
 
Loopman,

I wasn't referring to your problem.

Erick said that he was going to review a GSP Corsair and would report back on any problems. Well, "they" now know that and will probably break out the tea and crumpets & red carpet if he calls with a problem.

You've already been hosed. Perhaps your refusal to take it lying down will spark a bit of help on their end; but I wouldn't hold my breath.

Good luck. I really feel for you guys, and wince every time I read yet another example of this company's indifference and rude behavior.

Steve


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