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Is Rcuniverse going down the tubes?

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View Poll Results: A poll
RCU NEEDS SERIOUS IMPROVEMENTS
31.07%
RCU IS FINE THE WAY IT IS WITH ALL THE GLITCHES
24.27%
RCU IS HAS SERIOUS GLITCHES THAT ARE NOT BEING FIXXED
41.75%
RCU ON ITS WAY OUT?
2.91%
Voters: 103. You may not vote on this poll

Is Rcuniverse going down the tubes?

Old 05-15-2012, 03:39 PM
  #26  
scale only 4 me
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Default RE: Is Rcuniverse going down the tubes?


ORIGINAL: Iflyglow


ORIGINAL: Bill Vargas

it all works fine for me

Your very lucky, because it does not for most.
That's an odd name your parents gave you,,,
Old 05-15-2012, 03:45 PM
  #27  
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Default RE: Is Rcuniverse going down the tubes?


ORIGINAL: countilaw

If you mention RCU there, your posts gets deleted.
That is not true.
Old 05-15-2012, 04:10 PM
  #28  
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Default RE: Is Rcuniverse going down the tubes?

I didn't vote because all of the responses are slanted negatively.

Please add this so I can vote . . .

[ ] RCU is fine, glitch free, but there are a few jerks who drag it down with their negativity and do nothing to improve it.
Old 05-15-2012, 05:47 PM
  #29  
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Default RE: Is Rcuniverse going down the tubes?


ORIGINAL: Iflyglow

I left the site up for a little while I ran to the store, and guess what. This is the error I got when trying to go to check this thread.
DUDE! get rid of internet explorer, and download fire fox >.<

Old 05-15-2012, 07:29 PM
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Default RE: Is Rcuniverse going down the tubes?


ORIGINAL: TLH101


ORIGINAL: countilaw

If you mention RCU there, your posts gets deleted.
That is not true.

If they don't get deleted they look like this " I was over at *** the other day and read a post that stated........ "

Old 05-16-2012, 04:07 AM
  #31  
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Default RE: Is Rcuniverse going down the tubes?

Big deal,,
RCU does the same thing to Fling G iants,, it's juvenile if you ask me,, But when ya think about it,,It would be like Burger King letting you put up McDonalds Menu in their store. It's just business
Old 05-16-2012, 10:55 AM
  #32  
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Default RE: Is Rcuniverse going down the tubes?

In my own opinion, I think RCU is better now than it was. And yes, there is room for impovement. But I love talking with you guys and gals and can put up with a few inconveniences now and then. There is a lot of good information on here.

Frank
Old 05-16-2012, 05:48 PM
  #33  
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Default RE: Is Rcuniverse going down the tubes?

Still have not been contacted about the charges. How many pm's and trouble tickets do you have to put in to get somebody that can fix the account.
Old 05-16-2012, 05:51 PM
  #34  
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Default RE: Is Rcuniverse going down the tubes?

ORIGINAL: Charlie P.

I didn't vote because all of the responses are slanted negatively.

Please add this so I can vote . . .

[ ] RCU is fine, glitch free, but there are a few jerks who drag it down with their negativity and do nothing to improve it.

Are you calling me a Jerk? I have been billed a bogus amount because of a RCU glitch, and cannot get anybody to even respond to the problem. I am complaining because I was billed $38 instead of $8 like it was supposed too for the add. If you do not like what is being said, find another thread to read.
Old 05-16-2012, 06:14 PM
  #35  
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Default RE: Is Rcuniverse going down the tubes?

Thats weird that you got charged 4.75 times the normal rate. How does that work? Seems like you would have a billing cycle to resolve the issue why not just wait a few days? I geek out a lot of times over stuff like this, but am figuring out more times than often THIER (whatever company) system will correct the multiple before I get a response from the company about my email. Hope you get it resolved.
Old 05-16-2012, 06:31 PM
  #36  
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Default RE: Is Rcuniverse going down the tubes?

Here is the bogus statement.
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Old 05-18-2012, 02:48 AM
  #37  
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Default RE: Is Rcuniverse going down the tubes?

lol, its plain as day what the problem was it wasn't RCU's fault it was YOURS! look at the times submitted you clicked too many times. My advice to you, call your CC company tell them you clicked a website too many times, and got multi charged, they will take the excess charges off your account.
Old 05-18-2012, 04:16 AM
  #38  
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Default RE: Is Rcuniverse going down the tubes?


ORIGINAL: G8er

lol, its plain as day what the problem was it wasn't RCU's fault it was YOURS! look at the times submitted you clicked too many times. My advice to you, call your CC company tell them you clicked a website too many times, and got multi charged, they will take the excess charges off your account.

Regardless of who's fault it is, he is a customer who has a problem with his order.. RCU takes money for their service, that makes them a business.. When a mistake happens, the business is suppose to make things right for their customer.. Not to hard to figure out........

Good luck to the OP, hope they make things right for you.......

Jimbo
Old 05-18-2012, 05:32 AM
  #39  
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Default RE: Is Rcuniverse going down the tubes?

True,,
It obviously was a glitch,, if you browse the ads you'll see several other people have the same thing going on with multiple listings for one item this week

He got charged for adding the "turbo featured" option, that's $9.50, not something that is charged just because you have multiple listings or click too many times,, you have to use a drop down menu,, not something you can do by accident 4 times to easily
Old 05-18-2012, 06:45 PM
  #40  
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Default RE: Is Rcuniverse going down the tubes?

Still no reply. You would think that a site that charges fee's would have some kinda of customer support! Today is a week, and after many pm's, trouble tickets and so on I still have not got one responce from anybody.[:@] Even though I have had really good luck selling things on here, I will not be useing the site anymore.

Trouble Ticket 25414 at RC Universe
1 recipientsCC: recipientsYou MoreBCC: recipientsYou Hide Details FROM:[email protected] TO:***********************Message flagged Saturday, May 12, 2012 9:10 AM
We received your request for support on RCUniverse. Please be patient and someone will respond shortly.



You can get instant online support in our help sections:

1. General Help - http://www.rcuniverse.com/contact

2. Marketplace Help - http://www.rcuniverse.com/help/rcm.htm

Thanks,

RC Universe Support

Old 05-28-2012, 07:46 PM
  #41  
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Default RE: Is Rcuniverse going down the tubes?

I've been frustrated from time-to-time with a number of glitches, delays, time-outs, and error messages, but have had a number of ads posted and a number of sales, though few, and by-and-large, am satisfied with the site in general. I've been on here since '02, and am on the site almost daily, so the percentage of times I've had trouble is low. I do believe they need to fix a few things, and rectify problems in a more timely manner, but, truth be known, we're not brokering world peace here, perhaps a little patience is in order...

Just my 2-cents worth. (If it's even worth two-cents.)
Old 05-29-2012, 10:32 AM
  #42  
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Default RE: Is Rcuniverse going down the tubes?

I suppose everyone who has responded to this has made valid points, but the truth of the matter is that the site is not as user friendly as it once was. Unless you are simply reading and responding to ideas, it is merely frustrating. If you are in a position where you think you could be unjustly charged for something, it is maddening. I think if you are running a business, no matter how unimportant, there should be people available to take care of problems at all times. If the vice president in charge of taking care of problems is on vacation, then there should be an assistant to the vice president in charge of taking care of problems.
Old 05-29-2012, 02:28 PM
  #43  
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Default RE: Is Rcuniverse going down the tubes?

The problem was fixed and I was taken care of. I don't know if it was the series of PM's that I left that were very serious in nature to several key figures here on RCU or else they finally got around to contacting me 11 (ELEVEN) days after I reported it ro retify the issue. DO I STILL BELIEVE THEY NEED IMPROVEMENT HERE, YOU BET!!!!!
Old 05-29-2012, 08:29 PM
  #44  
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Default RE: Is Rcuniverse going down the tubes?

Iflyglow, that is nice looking plane in your avatar. Is that a Shoestring? Sure would like to see a larger pic of it.

Frank
Old 05-29-2012, 09:05 PM
  #45  
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Default RE: Is Rcuniverse going down the tubes?

The sitehad become pretty good a few weeks ago but now its starting to slow down again.
Old 05-30-2012, 05:37 AM
  #46  
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Default RE: Is Rcuniverse going down the tubes?


ORIGINAL: Iflyglow

The problem was fixed and I was taken care of. I don't know if it was the series of PM's that I left that were very serious in nature to several key figures here on RCU or else they finally got around to contacting me 11 (ELEVEN) days after I reported it ro retify the issue. DO I STILL BELIEVE THEY NEED IMPROVEMENT HERE, YOU BET!!!!!
Or maybe it was because the guy came back off vacation as you reported in post 14.
Old 05-30-2012, 07:13 PM
  #47  
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Default RE: Is Rcuniverse going down the tubes?

ORIGINAL: countilaw

Iflyglow, that is nice looking plane in your avatar. Is that a Shoestring? Sure would like to see a larger pic of it.

Frank
Frank,
Yes it is the original GP .60-.90 (1/4 scale) size, and it gets flown several times a week. I have well over 25 gallons of fuel through it, and it just never gets boring. Mine is powered by a Tower Hobbies .75 with a Bisson pitts muffler, and has been flying since around 2002. I replaced the bearings in the engine last year, and that is the first time I have touched the engine. I wanted to de carbon the engine, but decided to also change the bearings at the same time. I will have to take some new photo's this weekend since I cannot find them.
Dave
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Old 05-31-2012, 11:03 AM
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Default RE: Is Rcuniverse going down the tubes?

Dave,
Seeing that plane with the original paint scheme brings back memories of when I was a kid. I think it was Sterling Models had the shoe string in the exact paint scheme back in the late 60's. I was flying control line and built one. It was a profile stunt, but it had one nacelle on the inboard side of the fuselage. On the other side of the fuselage was my OS 35.

Seeing that picture of your plane brought back all the memories of flying that plane and the hours of fun I had with it.

A beautiful plane, even today, 52 + years later.

Thanks for the memories.

Frank
AMA # 5810
Old 05-31-2012, 08:07 PM
  #49  
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Default RE: Is Rcuniverse going down the tubes?

Frank,
Pick up a GP Shoestring and enjoy. The current offering is much smaller than the 1/4 scale version that I have, but never the less its a Shoestring. My model is probably the most honest flying plane I have ever owned. No bad habits at all.

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