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What should I do here

Old 06-16-2008, 03:18 PM
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rc-sport
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Default What should I do here

I recently bought a plane here on RCU, the transaction went well and the listed shipping cost was $75. I paid via Paypal and received an email from the seller that the crate was dropped off at his local Greyhound station. A couple of days later I called the station to see if the crate went out and was told that the buses have been to full and the drivers wouldn't take it and they couldn't say when there would be room to take the crate. I contacted the Seller and he said yea a crate I dropped of last week was still sitting there. Huh? I called Greyhound again today and my crate is still there and they wouldn't tell me when or if the crate would ship out. I'm I wrong in being a little upset about not being able to get a plane in a timely manner? I emailed the seller saying that if the plane did not ship by friday I wanted a refund, that will be 10 days after he received payment.
Old 06-16-2008, 03:43 PM
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ira d
 
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Default RE: What should I do here

The seller needs to fine an alternate method of shipping or refunfd your
money thats all it is to it.
Old 06-16-2008, 06:45 PM
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outdoorhunting
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Default RE: What should I do here

i agree. If the seller can't get it to you in a timely fashion, it's refund time. I would imagine the Pay Pal would back you up on that also !! Good Luck !! I might add that you can report it to R/C/U,also.
Old 06-16-2008, 08:09 PM
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summerwind
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Default RE: What should I do here

last time i shipped anything huge like this with Greyhound, i stayed with the package until i saw it loaded and on it's way.........your seller is just being lazy.
it's really hard to sell a fully built airplane, and once sold, the seller is obligated to see the child on it's way.
a little work here for your seller, but too bad, he needs to get his butt down there and see this through.
Old 06-17-2008, 08:24 AM
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Default RE: What should I do here

I bet if the buyer is willing to pay 2=3 times the current shipping costs for shipment by something other than Greyhound it would be there already. Usually when a large oversized package is being shipped Greyhound is the most cost effective way to go but not the most expedient way. I think the buyer needs to be either more patient or willing to pony up lots more money to pay for his impatince!
Old 06-17-2008, 08:30 AM
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Default RE: What should I do here


ORIGINAL: fargophil

I bet if the buyer is willing to pay 2=3 times the current shipping costs for shipment by something other than Greyhound it would be there already. Usually when a large oversized package is being shipped Greyhound is the most cost effective way to go but not the most expedient way. I think the buyer needs to be either more patient or willing to pony up lots more money to pay for his impatince!
simply not true!
when you ship with Greyhound you go in and then explain the importance of the delivery........there can be some ow=verworked and rude employees at Greyhound, but i've yet to meet one that wouldn't get your package expidited.
you certainly don't leave a package just sitting there like this.
Old 06-17-2008, 10:06 AM
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fargophil
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Default RE: What should I do here

Summerwind, when you go to Fedex, UPS, or the Post Office do you escort your package onto thier trucks as well or do you just leave them sitting there? If you don't why would you do it at Greyhound and not the others?
Packages on Greyhound are shipped on a space available basis, should they put your package on first and tell the people trying to board the bus that since there is no room for the luggage they will need to take a later bus?
Old 06-17-2008, 10:44 AM
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Default RE: What should I do here


ORIGINAL: fargophil

Summerwind, when you go to Fedex, UPS, or the Post Office do you escort your package onto thier trucks as well or do you just leave them sitting there? If you don't why would you do it at Greyhound and not the others?
Packages on Greyhound are shipped on a space available basis, should they put your package on first and tell the people trying to board the bus that since there is no room for the luggage they will need to take a later bus?
If I ship UPS or USPS, the item is left in care of the check-in person/s. I cannot define "...just sitting there," so IMO the shipper, charging $75 is totally responsible to get the item underway to the purchaser.

Not doing so displays a total lack of moral responsibility, and decent personal character. Unfortunately our country has become far too decadent in those attributes and it is a Buyer Beware society.
Buyer, never send pre-payment until you have a firm contact, firm written agreement, and a definite address of the seller.
Old 06-17-2008, 11:20 AM
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Default RE: What should I do here

AMEN
Old 06-17-2008, 11:52 AM
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rc-sport
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Default RE: What should I do here

Well I learned this morning that the crate is on it's way but the bus it's on is going to Denver and not Chicago, then it will transfered to another bus. Who knows when I will receive it and what condition it will be when it gets here.
Old 06-17-2008, 12:55 PM
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Default RE: What should I do here


ORIGINAL: fargophil

Summerwind, when you go to Fedex, UPS, or the Post Office do you escort your package onto thier trucks as well or do you just leave them sitting there? If you don't why would you do it at Greyhound and not the others?
Packages on Greyhound are shipped on a space available basis, should they put your package on first and tell the people trying to board the bus that since there is no room for the luggage they will need to take a later bus?
Greyhound is a completly different way of getting a package to someone...............what planet do you live on?
UPS,FEDEXr the Postal service are in business to handle only packages or mail.
Greyhound moves people and luggage, and offer a service for shipping packages, but it's your responsiblity to see that they get the job done.
Old 06-17-2008, 12:56 PM
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summerwind
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Default RE: What should I do here


ORIGINAL: rc-sport

Well I learned this morning that the crate is on it's way but the bus it's on is going to Denver and not Chicago, then it will transfered to another bus. Who knows when I will receive it and what condition it will be when it gets here.
that's a crock.....................your seller picked the local route to have your box sent to you.
i'd file on this right now, and don't be nice.
Old 06-17-2008, 08:30 PM
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Default RE: What should I do here

Summerwind, I have to disagree with you. Unless the seller failed to inform the buyer of the shipping method and the buyer failed to inquire ahead of time, then the buyer agreed to this method of shipment and all the hassles that go with it when he paid. That includes delays and the possibility of the package vanishing in-route. There are a couple(or more) threads here highlighting problems with shipping Greyhound. A little research may have warned the buyer, and maybe the seller as well, of the potential for problems. Buses are for shipping people, so that is thier first priority. They take packages as a way to make up money on available space. If no space is available, your package waits for the next bus, if no space on that one it waits for the next, and so on and so on.
Your package will almost certainly get there, but be ready for a wait and some frustration. I've only used them one time, and my plane sat in Chicago for 2 days waiting for a bus with enough room in the cargo area. But it did arrive in perfect condition. I try not to buy too many planes online unless I can arrange to pick them up. You can drive an awful long way to get a plane without exceeding the cost of having it shipped.
Old 06-18-2008, 01:55 AM
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Default RE: What should I do here

GOD BLESS
Old 06-19-2008, 01:57 PM
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Default RE: What should I do here

I guess I don't see a problem.
The seller seems to have fulfilled his end of the deal.
Grayhound takes as long as it takes, that is just part of the deal.
Old 06-19-2008, 05:00 PM
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rc-sport
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Default RE: What should I do here

Well to fill you in on what's happening. Greyhound doesn't know where the crate is because the station where the crate was dropped off doesn't have access to the Greyhound computer tracking. I tried several times to call the station where it's suppose to arrive and no one answers the phone. I'll drive over there tomorrow and see if anyone is there. Had I known that this is what is involved with shipping Greyhound I would have cancelled the deal. No where in the shipping instructions did the seller say he was shipping via Greyhound
Old 06-19-2008, 08:00 PM
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Default RE: What should I do here

Some of the greyhound stations are just a little hole in the wall office that is only manned when a bus is due in or at other select times. Here are a couple threads you may want to read. a quick search on greyhound shipping will turn up these and a lot more. Haven't read them all, but have seen more negative than positive.
http://www.rcuniverse.com/forum/fb.a...und%2Cshipping
http://www.rcuniverse.com/forum/fb.a...und%2Cshipping
Old 06-19-2008, 09:47 PM
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Live Wire
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Default RE: What should I do here

If you new how the gray dog works you would wonder how they get any thing where it belongs. You drop off a package at one depot and they might have to ship a 1000 mile out of it way to get a connection to where it is suposed to go. If the bus does not go through your town it is sent to the one they go through or near where it is suppose to go[:'(][:@]

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