Whats wrong at Cox ?
07-28-2008, 06:32 PM
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Whats wrong at Cox ?
I have tried to get in touch with Cox for the last 2 weeks and talk to a human there. But all I get is a recording saying to leave a message. I have left 5 messages and no returns yet. is there a special phone number you have to call. If there anyone that can help me I would be very thankful I need some parts for my Waco!
07-29-2008, 08:17 PM
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RE: Whats wrong at Cox ?
I looked at the Cox site a couple of weeks ago anf they had virtually nothing in stock, I was wondering if they were on their last leg.
07-30-2008, 06:39 PM
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RE: Whats wrong at Cox ?
I finally got a hold of someone there and was told that theygot rid of that pica line didnt sell. he said that they sent every thing back to china and that there was nothing left.I told him that it was a hell of a way to treat your customers.When I just bought it 4 months ago. Iasked about warranty. HE said sorry thats the way it is CV
07-30-2008, 08:14 PM
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RE: Whats wrong at Cox ?
ORIGINAL: crownvic
I finally got a hold of someone there and was told that theygot rid of that pica line didnt sell. I asked about warranty. HE said sorry thats the way it is CV
I finally got a hold of someone there and was told that theygot rid of that pica line didnt sell. I asked about warranty. HE said sorry thats the way it is CV
Warranty? What warranty? I think they (Cox) must have "Caveat Emptor" tatoo'd on their collective arse. Good riddance.
07-30-2008, 11:11 PM
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RE: Whats wrong at Cox ?
I called them about a year ago, and whoever the guy was I talked to seemed like a real tubesteak. I was trying a longshot, last ditch effort to get some parts for my vintage Canario, and he said he had it laying around. I asked how much to send it, and his answer was "I'm not getting involved with that." I didn't realize sending a small plastic part out required so much involvment. 
While I had him, I asked what happened to all their small engines, and he only would say (again, very curt) "we've decided to go a different direction." Yeah, gone. Oh well, it's not like there's much of a use for .049's anyway, since the new electric stuff is a MUCH better way to power small planes. The only bad part is I recall seeing not long ago they were planning on doing a re-release of some of their old ARFs, such as the Sportavia. That would've been sweet.
While I had him, I asked what happened to all their small engines, and he only would say (again, very curt) "we've decided to go a different direction." Yeah, gone. Oh well, it's not like there's much of a use for .049's anyway, since the new electric stuff is a MUCH better way to power small planes. The only bad part is I recall seeing not long ago they were planning on doing a re-release of some of their old ARFs, such as the Sportavia. That would've been sweet.
