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-   Forum questions or problems (https://www.rcuniverse.com/forum/forum-questions-problems-239/)
-   -   What is wrong with RCUniverse website (https://www.rcuniverse.com/forum/forum-questions-problems-239/11601627-what-wrong-rcuniverse-website.html)

scoobiemario 07-21-2014 05:30 AM

What is wrong with RCUniverse website
 
Every day , few times a day, RCU is not accessible. Tried different browsers, different physical locations to connect from, iPhone, PC's etc etc. Browsers return "No data received" and I can't connect to web page.
I heard that other people have same problem. What is happening? Why is forum not working properly?

IBpark 07-21-2014 11:13 AM


Originally Posted by scoobiemario (Post 11845302)
Every day , few times a day, RCU is not accessible. Tried different browsers, different physical locations to connect from, iPhone, PC's etc etc. Browsers return "No data received" and I can't connect to web page.
I heard that other people have same problem. What is happening? Why is forum not working properly?

Thank you for your report. Could you specify which browsers you were using? Also, when was the first time you've notice this problem?

IBobi 07-21-2014 11:17 AM

There have been scattered mini outages over the last few days. Tech is looking into replacing a server box. We'll have this resolved soon!

scoobiemario 07-21-2014 11:54 AM

Browsers were IE 11, Firefox, Chrome and Safari.
It's been happening for probably 2 weeks now.

AirmanBob 07-28-2014 09:43 AM

I agree with the above posters. Something is wrong with RCU. It's the slowest forum I've ever used and locks up frequently. I use a PC running IE11. I think RCU has been hacked by some sort of virus that slows the system down. DOS attack I think it's called.

Bob

IBobi 07-28-2014 09:48 AM


Originally Posted by AirmanBob (Post 11850137)
I agree with the above posters. Something is wrong with RCU. It's the slowest forum I've ever used and locks up frequently. I use a PC running IE11. I think RCU has been hacked by some sort of virus that slows the system down. DOS attack I think it's called.

Bob

If this were a DDOS attack the site would be down. At the time this issue was reported last week, there were a few outages and the site was "flapping". there are no widespread reports of performance issues at this time.

scoobiemario 07-28-2014 10:51 AM

Actually since I posted this thread, things got better. Let's hope it will stay like that

AirmanBob 07-28-2014 01:25 PM


Originally Posted by IBobi (Post 11850140)
If this were a DDOS attack the site would be down. At the time this issue was reported last week, there were a few outages and the site was "flapping". there are no widespread reports of performance issues at this time.

You seem a little defensive. I didn't mean to hurt your feelings. Maybe DOS is the wrong term, but, something is definitely wrong with RCU. There were a couple of days where I even gave up trying to log on last week. Today it is still VERY slow.

mongo 07-28-2014 06:27 PM

yeah, it has been rather slow and ungainly for a coupla weeks running now.

AirmanBob 08-07-2014 02:29 PM

RCU is a mess
 
RCU is still very slow and sluggish. It does not seem to be able to detect what operating system the users are using and displays things all wonky. Its almost impossible to go from one page to the next. Its obvious an alien species has taken over the site. And now... back to RC Groups.

IBobi 08-07-2014 02:35 PM


Originally Posted by AirmanBob (Post 11856508)
RCU is still very slow and sluggish. It does not seem to be able to detect what operating system the users are using and displays things all wonky. Its almost impossible to go from one page to the next. Its obvious an alien species has taken over the site. And now... back to RC Groups.

What OS and browser are you using? Do you have plugins running?

scoobiemario 08-07-2014 02:57 PM

Oh no. You used the "other" site name. You might get excommunicated.

But seriously. Rcu is slow. Noticeably slower that other rc and non rc pages.
Last week It was faster than this.

It it is not limited to one browser or operating system. Firefox, Chrome, safari. I use it on VERY FAST Internet connection at work, both wired and wireless, and fast connection at work.

IBobi 08-07-2014 03:00 PM

I know that our techs are adding a server to the windows (non-forum) side of the site to increase performance; are you seeing the slowness on forums, or everywhere else?

scoobiemario 08-07-2014 03:09 PM

I'm only using forums. So for me that's it. And it seems to vary too. This time and when posted previous thread it time was ok.

Sparhawk 08-12-2014 10:25 PM

Yep, painful slow. Pictures take forever to load as well.
A person has no patience to wait for these forums to load. I used to frequent the Jet Forum, but now I will only check in every few days and won't linger if I have to watch the website stall...please get it fixed.

Dan

Rob2160 10-16-2014 08:35 PM

Just a bit of feedback.

I travel a lot with work and often access RCU from many different sources,e.g. hotel / airport wifi, local 3G and 4G cellular and with different devices iPad, iPhone, PC, Mac.

During a recent trip I was not able to access RCU at all across the South Pacific, using wifi cafe's and local 3G in Tahiti, Fiji, Noumea etc. The site was not available however all of my other regular sites worked normally. (Both other RC forums and non RC websites).

Granted there may not be any RC modellers in these locations but it happens in some hotels also in Australia and other places around the world.


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