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Where are my mixes?

Old 07-29-2008, 06:34 PM
  #1  
mr502go
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Default Where are my mixes?

First off, I AM very happy with my 10C. I'm a little preturbed with Futaba however. After studying the comparison chart on Futaba's site, it clearly states the 10C has 8 programmable linear mixes and 5 Programmable curve mixes. That should leave one with a total of 13 mixes. After I received my radio/read the manual. . . I understand there are only a TOTAL of 8 mixes, 4 linear, and 4 curve. Is Futaba going to offer an update where I can send it in and have it updated?? After all they did promise a feature that has not been delivered.
Old 07-30-2008, 09:05 AM
  #2  
Krysta
 
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Default RE: Where are my mixes?

Sir, I apologize I made an error when I did the chart and in place of stating that there were 4 linear and 4 curve mixes, I simply put down the total which as you know is 8.

Futaba Japan did not promise a feature that was not delivered, I simply made a mistake. I will have this corrected on our site by the end of the day.


Sincerely,
Krysta
Product Development & Support Specialist
Futaba Service Center USA
[email protected]


ORIGINAL: mr502go

First off, I AM very happy with my 10C. I'm a little preturbed with Futaba however. After studying the comparison chart on Futaba's site, it clearly states the 10C has 8 programmable linear mixes and 5 Programmable curve mixes. That should leave one with a total of 13 mixes. After I received my radio/read the manual. . . I understand there are only a TOTAL of 8 mixes, 4 linear, and 4 curve. Is Futaba going to offer an update where I can send it in and have it updated?? After all they did promise a feature that has not been delivered.
Old 08-19-2008, 02:43 AM
  #3  
mr502go
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Default RE: Where are my mixes?

Krysta, I understand mistakes happen. Please understand I am quite disappointed as all the things on that site represent Futaba japan to all of us in the US, and given the fact that real info on this radio is/was limited. . . I feel I got less than I thought I was paying for. . . by HALF of both mixes. I am happy with the radio otherwise. I know there are many people who depend on a particular number of mixes, and a few people I know who cancelled their orders for the 10C based on actually playing with my radio and seeing the lack of mixes. To us (the US market) YOU ARE futaba japan, because great planes has positioned themselves to be the sole US distributor. If you are going to represent this product, please take pride in what you do and know your product. We the user depend on our support people to know more about our product than we do. Based on many of the answers I have seen here regarding radios, and please don't take offense, consider it constructive criticism, I and many silent other believe your hands on knowledge of these products is inadequate. I do appreciate your prompt replies, and time spent on the boards, but please for Futaba, and for us, get them to give you one of each radio, and put them on some models, and have fun trying different things with them, learn them and how they work. Some things you will only know from touching them and making them yours. Thanks again for your efforts.

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