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-   -   3pk display problem (https://www.rcuniverse.com/forum/futaba-radios-direct-support-forum-125/3321771-3pk-display-problem.html)

scale only 4 me 09-01-2005 09:54 PM

3pk display problem
 
Hi again
I just picked up a use 3pk and the guy didn't tell me it had the display problem
Owell,, my bad fo buying used

anyway,, I searched and saw others with the same problem
Is is possible this is a recall item or will I have to pay to have it fixed?
If so how much about will it cost?

Th radio works fine just the screen cuts out every once in a while, So far still completely useable.
I just need to reboot to get the screen back

By the way,,, I had a similar problem with a Hitec radio and they fixed it FOC
any chance Futaba will step up?

Krysta 09-02-2005 11:43 AM

RE: 3pk display problem
 
Futaba warranties items purchased by the original owner. As you purchased this used, no, it would not be covered under warranty.

Also there is not a "recall" on the 3PK as this is not a recurrent problem with these.

The costs of replacing the LCD display would be approximately $70.00 including labor and shipping.

I hope you find this information helpful. You can also reach our Futaba support technical team at 217-398-8970, or via fax at 217-398-7721.

Sincerely,
Krysta
Lead Futaba Customer Service and Programming Technician


ORIGINAL: had enough

Hi again
I just picked up a use 3pk and the guy didn't tell me it had the display problem
Owell,, my bad fo buying used

anyway,, I searched and saw others with the same problem
Is is possible this is a recall item or will I have to pay to have it fixed?
If so how much about will it cost?

Th radio works fine just the screen cuts out every once in a while, So far still completely useable.
I just need to reboot to get the screen back

By the way,,, I had a similar problem with a Hitec radio and they fixed it FOC
any chance Futaba will step up?

scale only 4 me 09-02-2005 12:29 PM

RE: 3pk display problem
 
Krysta,
Never hurts to ask, right?

$70 is very reasonable.
Thanks for the info,,, I'll send it in once the race season ends

Futaba Rocks!!!


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