Murphey

My Feedback: (11)

There are typically 3 factors involved with the decision to purchase from a particular manufacturer. Those are Price, Quality, and Customer Service. One can usually get 2 of the 3 but it’s rare that you get all 3.

I purchased a replacement ignition system for an Evolution engine from C&H that was about ½ the price from the OEM and I received it in a matter of days. I installed the new ignition system and couldn’t get it to work…I called C&H and Bill said he would send me another ignition system “to get me going”. I had that one in a matter of days too! Before swapping out the systems, I went back and double checked my installation on the 1st C&H system and miraculously, it seemed to work OK. 45 minutes of flying time confirmed it! Not sure where I went wrong but it clearly wasn’t the ignition system at all! So another call to C&H to let them know I was sending back ignition system #2 and offered to pay their shipping for system #2. Terry said “Just send it back and we’ll chalk up the shipping to “Customer Service”.

So my experience with C&H is that while you MAY find an ignition system cheaper…it’s not likely to be be higher in quality and you absolutely will not get better Customer Service! Best Price, Best Quality and Best Customer Service…yep, that’s C&H!
Murphey (as in Murphey’s Law)

arobatx

[sm=thumbup.gif] ....very good people to work with, and top notch one-stop ignition shopping

JoeAirPort

My Feedback: (41)

This is what I look for too. The cheapest doesn't work for me. I need the customer service and quality. And if you have a rare quality issue it's the customer service that helps you back in the air. These guys are great people to work with from my experience. I will pay more for the big three you mentioned. Because then I look like this at the field:

diviatix

Yep, CH earns their good reputation.

Tired Old Man

My Feedback: (1)

Recently placed an order with CH for a couple of items. Amazing that they made and shipped the items before they received payment. That's trust!!

One of the truly great companies to do business with, with excellent products.

Jezmo

There is just no comparison in my book. It's CH for me when I have ignition needs.

thevirginian

Same here. I called them one day due to a failed hall sensor on my Brison 6.4. Bill sent me a replacement right away. When I received it I found two sensors in my package and a bill for only one. Bill also helped me over the phone to sort out teh problem. Absolutely top notch customer service.

karolh

Providing an exceptional quality customer service is simply a big plus, but for me living so far for the source offering real first class quality products like CH does is top of the heap in my book.

Karol

bcchi

They are all right except for that crabby old fart sometimes he tries to act like Ralph
BCCHI AMA 2500.

karolh

I wonder just who that could be, or maybe that trait is the common denominator for being good at what one does

Karol

Moderator corrected fomatting codes

w8ye

My Feedback: (16)

I have been well pleased with CH products and service over the years.

JoeAirPort

My Feedback: (41)

bcchi, just remember your words when you're a crabby old fart.

karolh

Oops ..... [] Thanks Mr Moderator.

Karol

altavillan

My Feedback: (1)

Can't be Terry he's a stand up dude. Must be the other one. And thanks in advance (of my getting it back in the plane) for fixing my latest problem child.

lill will

CH is the best

Bass1

Darn, I knew there was a reason I am a crabby old fart!

Cyberwolf

My Feedback: (4)

I have done business with C&H and flown with them and never have I seen a cabby person in the mist. Bill and Terry are both stand up guys in my book. But ya know everyone has a bad day at times. There products are first rate and when I need anything thats IGN related I go to them.
Terry & Bill if your reading this come on down to Alpine this year, that is if the water is going to let us fly there?

bcchi

Some times we do not do as well as we would like too.Getting old sucks. Some times personal and health problems get in the Road. I have just about quit traveling My wife went through Cancer and that shut me down for over a year.
Maybe I can get to Alpine
BCCHI

Iflyglow

My Feedback: (79)

Why does the web site nolonger exist.[X(] I am hoping this is not another economy related issue.

w8ye

My Feedback: (16)

It was up earlier today

Now it reads "ch-ignitions.com expired on 07/07/2009 and is pending renewal or deletion."

bcchi

Ya we know about it .... Trying to fix it.

Iflyglow

My Feedback: (79)

yarom

My Feedback: (82)

Interesting, I always replace the CH ignitions with newer ones of newer design, typically from RcExcel (Todd Syssa).

You can have mine for free as I would likely never use it. It's a two cylinder one...

DaddySam

My Feedback: (9)

I too have always received the best service possible from CH. I can only echo the positive comments. One of the things I noticed was the caliber of the folks who made those comments. Most of them were from long time forum members who themselves have displayed a real knowledgable and helpful attitude towards others on the forums. And who's "Ralph"? (Just kiddin')
sam

tkg

My Feedback: (1)

We back