New Velox Break issue
11-29-2017, 07:27 AM
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Location: San Diego, CA
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New Velox Break issue
I recently purchased a velox XL, When I inspected the gear and breaks I noticed that the breaks were damaged. They have abrasions all across where the orings are seated. When I contacted Cindy and informed her of the issue she said they would send out replacement parts. Yesterday I received orings, which by the way are not even the right size. Orings are the not issue, the breaks are the issue, I sent her this attached picture showing the damaged breaks. This is going on three weeks now and I'm getting tired of this back and forth. Why can't I just get a set of replacement breaks for my velox? why is this so hard to get this corrected? Does anyone have a set of breaks that I can get so I can fly my jet without having to wait another 2 to 3 weeks just to get the wrongs parts. See the picture I sent attached.
Last edited by 76Phantom; 11-29-2017 at 07:38 AM.
11-30-2017, 08:34 AM
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I ended up contacting FB jets directly and informed them of the situation. They will be sending me a replacement brake drum for the damaged one. Special thanks to FB Jets for taking care of this for me.
