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How to return an item for service

Old 09-22-2003, 03:11 PM
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Bax
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Default How to return an item for service

If you believe your kit has a manufacturing defect, the defective items should be sent to us for validation of their status.

Please ship your item to:

Hobby Services
3002 N. Apollo Dr. Suite 1
Champaign IL 61822
USA

Package your item(s) carefully against shipping hazards. Please make sure it's insured against loss or damage in shipping. Include a letter with your name, return shipping address, daytime telephone #, Fax, Email (as much contact information as possible), and a detailed description of the problems you are having with your equipment. If your item is still within the warranty period, please enclose a photocopy of the purchase receipt to validate any warranty claims. As soon as it arrives, we'll take care of you as quickly as possible.

We hope you find this information helpful. Should you have any further questions or concerns, please do not hesitate to contact us at this email address. (Please be sure to copy all previous emails into any future questions.)

DID YOU KNOW that our web pages now all contain FAQs? (Frequently asked questions) Please drop by and take a look! We hope you'll find the information helpful and valuable to you.

Sincerely,

Hobby Services
3002 N. Apollo Dr. Suite 1
Champaign, IL 61822
USA

Phone: 217 398-0007
Fax: 217 398-7721
Email: [email protected]
Web: http://www.bestrc.com

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