Notices
Great Planes, TopFlite, Duraplane, US Aircore Support from Bill Baxter for Great Planes distributed brands "Great Planes, TopFlite, DynaFlite, Duraplane & US Aircore"

Great planes Taylorcraft

Old 09-23-2016, 07:40 AM
  #1  
Thread Starter
My Feedback: (16)
 
Join Date: Dec 2001
Location: Tomball, TX
Posts: 599
Likes: 0
Received 4 Likes on 3 Posts
Default Great planes Taylorcraft

I bought my Taylorcraft from Tower a few years ago. I just took it out of the collection and started on it. As I was building the wing I discovered one of the die cut rib sheets, TYL2W04 was cut twice but not in the same place. This makes the ribs unusable as they are all chopped up. I emailed great planes customer support, but after an acknolegment email I have not heard anything back. Does anyone have any suggestions?

Regards,

Dave
Old 09-26-2016, 07:13 AM
  #2  
Bax
My Feedback: (11)
 
Join Date: Apr 2002
Location: Monticello, IL
Posts: 19,483
Likes: 0
Received 6 Likes on 5 Posts
Default

Please send a query to: [email protected]

You should get a response as to what's going on. Please make sure you give them your full name and address so that they can properly look up the order. Very likely, a parts order was put in for Great Planes to send you the needed die-cut sheet.
Old 09-29-2016, 12:36 PM
  #3  
Thread Starter
My Feedback: (16)
 
Join Date: Dec 2001
Location: Tomball, TX
Posts: 599
Likes: 0
Received 4 Likes on 3 Posts
Default

Thanks to great planes for sending out the replacement parts. Very good customer service.
Old 10-10-2016, 08:43 AM
  #4  
Bax
My Feedback: (11)
 
Join Date: Apr 2002
Location: Monticello, IL
Posts: 19,483
Likes: 0
Received 6 Likes on 5 Posts
Default

Glad to hear you got the help you needed!

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On


Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.