5945 Bad Amplifier?
04-22-2004, 05:07 PM
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5945 Bad Amplifier?
I switched my 645mg for a 5945 on the rudder of my GP Patty Wagstaff (27% Extra). After about ten flights while taxiing in I saw the rudder flipping back and forth about an inch. I sent the servo in to Hitec and they promptly called with a repair quote of $50 (includes shipping) to repair a bad amplifier. The servo was on a Smartfly regulator and set up for aerobatic flight (not 3D) so I don't think it stalled and the two reasons I was given for the bad amplifier were to much current or a stalled servo.
To be fair here, I did buy the servo used from a friend who had it for several flights on a turbine and he takes meticulous care of his equipment. He removed all the Hitec servos in favor of another brand after a third party reported problems with their servos.
I decided not to have the servo repaired as it was half the price of a new one. I didn't expect a free repair under waranty but it seemed that the top of the line servo should not be this expensive to repair. I understand that the service department doesn't know how it was used and can only go by what the see.
I have always heard of the great customer service at Hitec so I was a bit disapointed that the estimate was as high as it was. I'll still buy Hitec products as one servo won't change my perception of the company but I wanted to relate my experience here.
To be fair here, I did buy the servo used from a friend who had it for several flights on a turbine and he takes meticulous care of his equipment. He removed all the Hitec servos in favor of another brand after a third party reported problems with their servos.
I decided not to have the servo repaired as it was half the price of a new one. I didn't expect a free repair under waranty but it seemed that the top of the line servo should not be this expensive to repair. I understand that the service department doesn't know how it was used and can only go by what the see.
I have always heard of the great customer service at Hitec so I was a bit disapointed that the estimate was as high as it was. I'll still buy Hitec products as one servo won't change my perception of the company but I wanted to relate my experience here.
04-22-2004, 05:50 PM
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RE: 5945 Bad Amplifier?
That quote does sound a little high, but I don't anything about the situaltion. Try contacting [email protected] and see if he can help.
Mike,
Mike,
