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Spectra Modules Cases

Old 08-13-2006, 02:56 PM
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Rodney
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Default Spectra Modules Cases

I have two Spectra modules and both have the tabs on the ends that hold them into the transmitter case broken. Can I buy new cases for them and change them myself or must I mail them back to Hitec? If I can buy them, how much and what is the procedure? Thank you.
Old 08-14-2006, 05:21 PM
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MikeMayberry
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Default RE: Spectra Modules Cases

Contact: [email protected]

Mike.
Old 08-16-2006, 10:35 AM
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Rodney
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Default RE: Spectra Modules Cases

Mike, I contacted (should say tried to contact) the referenced service but so far no answer. Its only been 24 hours though so maybe I need to wait a little longer.
Old 08-18-2006, 11:40 AM
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Rodney
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Default RE: Spectra Modules Cases

I received an answer via E-mail in about 36 hours. The good news is that they said if I sent them my address, they would send a new case. Sure can not beat that for service, my hat is off to HiTec.
Old 08-18-2006, 04:45 PM
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MikeMayberry
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Default RE: Spectra Modules Cases

I think you had some sort of Spam filter that caused the delay. Normally we get to them the next business day.

Mike.
Old 08-26-2006, 02:15 PM
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Rodney
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Default RE: Spectra Modules Cases

I received the two new cases for the Spectra module in the mail today. Again, my hat is off to Hitec for the fast service and above all, they did not charge me for them, not even postage. A class act in my opinion. Thanks to Hitec.

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