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my kerostart failed today

Old 02-24-2008, 03:20 PM
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jeanfi
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Default my kerostart failed today

Hello,

I have a kerostart on my Jetcat P60. I think it is the version 2 (with a white ceramic).
I only have 20 starts !! I am really disappointed ? The P60 has been bought on december 2006.
Does the warranty is still good for the kerostart in order to replace it with the new version 3 !!!

I would like to be sure the new version works perfectly !! :-(

Thanks
Old 02-24-2008, 04:34 PM
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Default RE: my kerostart failed today

20 starts??!! That's twice as many as I got on my version 2[]
Old 02-24-2008, 06:09 PM
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Wayne22
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Default RE: my kerostart failed today

I've heard some reporting as few as 5...I went with the old fashioned, but reliable, propane start. Hopefully the V3 plugs will be more reliable...
Old 02-24-2008, 06:14 PM
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Default RE: my kerostart failed today


ORIGINAL: jeanfi

Does the warranty is still good for the kerostart in order to replace it with the new version 3 !!!
Yes the warranty is still valid, but you need to replace it by March.

The version 3 units are working very very well.

Sorry for the inconvenience.

Regards,


Old 02-24-2008, 08:56 PM
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Default RE: my kerostart failed today

Matt,
Does the newest plug require a software update?
Old 02-25-2008, 06:47 AM
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LenAlessi
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Default RE: my kerostart failed today

How do I know which version kero plug I have? I received a replacement about 2 months ago but have not used it yet.

TIA,

Len
Old 02-25-2008, 11:06 AM
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Default RE: my kerostart failed today

Hi guys,

It looks like this and it required no software change when I switched. It is the first ignitor made specifically for the abuse of the turbine environment, the previous ones were converted from other industrial uses.

Regards,

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Old 02-25-2008, 11:47 AM
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Default RE: my kerostart failed today

Matt, is that the V3 plug????


Thanks...
Old 02-25-2008, 04:48 PM
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Default RE: my kerostart failed today

Hi Wayne,

All I know is that this is the latest plug in this picture. I am not sure if "V3" is a real term, maybe I have been out of the loop! But I know the one in the picture works and I use kerosene now on my new BobCat and it is working quite well.

Regards,

Old 02-26-2008, 12:50 AM
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Default RE: my kerostart failed today

Thanks.... I am not in any hurry to upgrade, the propane start is working just fine............. for now

thanks for the support!!

Old 02-26-2008, 07:23 AM
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Default RE: my kerostart failed today

Thank you very much for your replies,

As I can see, my version of kerostart is not reliable.

Mr_Matt, I live in France, how can I proceed to have a new Kerostart V3 instead of my V1 (or V2 ??)

regards
JeanFi

Old 02-26-2008, 09:23 AM
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Default RE: my kerostart failed today


ORIGINAL: jeanfi

Thank you very much for your replies,

As I can see, my version of kerostart is not reliable.

Mr_Matt, I live in France, how can I proceed to have a new Kerostart V3 instead of my V1 (or V2 ??)

regards
JeanFi


Hi JeanFi,

Please PM me your information (address and phone number) I will get the information to JetCat in Germany right away. Theat will get you a credit for a V3 unit before the deadline. Then I will get you instructions how to post your old unit back to them.


Sorry for the inconvenience. you will not be disappointed with the new unit, I can tell you.
Old 02-26-2008, 09:29 AM
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Default RE: my kerostart failed today

Merci pour votre soutien de JetCat. Nous sommes désolés de vos ennuis. Si jamais vous avez besoin de n'importe quelle aide s’il vous plaît écrivez-moi.
Old 02-26-2008, 02:51 PM
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Default RE: my kerostart failed today

Thank you MAtt,

I have sent you a PM.

JeanFi
Old 02-26-2008, 10:11 PM
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Len
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Default RE: my kerostart failed today

Weird! I have 70+ starts and runs on an original kero start unit in my P-80 and at least 25 on each of the Titan SE's. I installed these all myself and have no troubles at all except when I got some dirt in one and a simple reverse air blow cleared that out. I ordered a pair of the new style just since the older ones are said to wear out at 150 start cycles, but so far they all work just fine!
Len
Old 02-27-2008, 12:54 PM
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Default RE: my kerostart failed today

So you are Lucky...

Thanks to Matt, Jetcat Germany called me today. [sm=thumbup.gif]
I was not at home but tomorrow I will make a call to the factory.

jeanfi
Old 02-28-2008, 04:04 AM
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Default RE: my kerostart failed today



Just to tell you that Jetcat send me a new Kerostart V3 for free.
Thank you to Matt for his incredible service and Jetcat too :-) [sm=thumbs_up.gif]

Jean Fi
[sm=thumbs_up.gif]
Old 02-28-2008, 03:35 PM
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Default RE: my kerostart failed today

Bonjour Jean Fi,

Je suis heureux que vous ayez reçu une réponse de JetCat Allemagne. Je pense que vous serez très satisfaits de la nouvelle allumeur. Mon V3 allumeur qui fonctionne très bien.

Faites-moi savoir si je peux vous aider de quelque façon,

Cordialement,


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