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-   -   JetCat Service. (https://www.rcuniverse.com/forum/jetcat-turbine-direct-support-151/11644778-jetcat-service.html)

chrisansilver 02-12-2018 07:44 PM

JetCat Service.
 
Just want to share my pleasant experience with recent service on 180 RXI.
Had a 180 failing to start due to low temp issue. Performed burner test and the Kero plug wasn’t pulling any volts and not glowing. Called George at JetCat and shipped a week ago last Friday and it’s already repaired and on it’s way home. Wasn’t the kero plug but a faulty wire between front board and plug.
George a huge thank you for the excellent and speedy service.
Also I was updated just about everyday during the process of repairs.
Would have been less than a week turn around but missed his call last week.
Thanks for everything, very pleased.

General Jake 02-27-2018 11:53 AM

George is a great guy and one of the reasons I stay with Jetcat!

warbird_1 03-09-2018 03:24 PM


Originally Posted by General Jake (Post 12409464)
George is a great guy and one of the reasons I stay with Jetcat!

+2

[email protected] 03-10-2018 01:44 PM

Jet Cat Service form?
The New Dreamworks web site does not have a Jet Cat Service form that I can find......
Does anyone know exactly where that is located? I know that George is doing service for them....
Any help would be greatly appreciated.
Thanking you in advance
Dan Metz
President CVRCCLUB
Home of the Coachella Jet Jam

chrisansilver 03-10-2018 01:56 PM

Try JetCat USA

chrisansilver 03-10-2018 01:59 PM

https://jetcatamericas.repairshopr.com/users/sign_in

[email protected] 03-10-2018 02:14 PM

Thank you

Zeeb 03-10-2018 02:19 PM


Originally Posted by chrisansilver (Post 12412221)

Hmm....
I was signed up with Dreamworks and they supposedly got all the registration stuff from John Redman, but I cannot get into either site. Did you have any issues when they put up the new homepage?

[email protected] 03-10-2018 02:21 PM

Yes Zeeb, Still cannot get in to either site. New home page is missing the old Jet Cat service form.
They need to add that or debug it.

George 03-11-2018 10:35 AM

JetCat Service Ticket & Address
 
Hi guys,

Thank you for the kind words.

With the new DW website, we are not sure when the Turbine Service link will be back online, so I'm going to put it here for now along with the shipping address.

https://jetcatamericas.repairshopr.com/check_ins

JetCat Americas Service
732 Eden Way North
#215 Suite E
Chesapeake, VA 23320

[email protected] 03-11-2018 12:04 PM

Thank you very much George my turbine will be shipped Monday morning.
Have fun at Florida Jets.
Dan


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