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-   JR Radio & Spektrum Radios (https://www.rcuniverse.com/forum/jr-radio-spektrum-radios-116/)
-   -   Horizon or JR America's (https://www.rcuniverse.com/forum/jr-radio-spektrum-radios-116/11635053-horizon-jr-americas.html)

OldScaleGuy 12-22-2016 10:22 AM

Horizon or JR America's
 
Need your opinions.
I have a JR XG14 that needs to go in for service for a broken switch..... (that was upsetting and whole other story).
The dilemma is where to send it.
I have had great success over the years with Horizon service but it would make more sense these days to send it to JR America's for service?

grizzly59 12-22-2016 01:13 PM

I had my XG14 in for service at Horizon about 9 months ago. They are still selling JR stuff. Same old great service. I am wondering of JR America has a service Dept.?

Zeeb 12-22-2016 08:50 PM

I too don't think JR Americas has a service department. Part of the original agreement between them (Advantage Hobbies I think?) and Horizon is that Horizon would continue to do the service work. I sincerely doubt that arrangement has changed e.g. you send your JR DMSS unit to JR Americas, and they take it across the street to Horizon....

OldScaleGuy 12-23-2016 04:50 AM

Interesting. Thanks fella's.

Paul Mc 12-30-2016 01:50 PM

Hey Guys
Just got my 28x back from service/update from JR Americas. They did everything I asked in a timely fashion. I wouldn't hesitate to send your radio repairs there. Paul

US1A kai 01-04-2017 10:11 PM

Hii all,

Very sad news from Japanese RC industry...on 2nd Dec 2016 The JR PROP stopped their business.

Zeeb 01-05-2017 09:11 AM


Originally Posted by US1A kai (Post 12292879)
Hii all,

Very sad news from Japanese RC industry...on 2nd Dec 2016 The JR PROP stopped their business.

HUGE thread on this over on FG in the Radio forum, but no one seems to be able to provide any substantiation of the "rumor".

RCRON 04-22-2017 06:07 PM

Transmitters
 
[QUOTE=grizzly59;12288649]I had my XG14 in for service at Horizon about 9 months ago. They are still selling JR stuff. Same old great service. I am wondering of JR America has a service Dept.? Yes they do, I just talked to the people at Horizon very nice, he said they DO NOT work on JR products any more since they had a falling out with JR America FYI!!!!!!!!!

RCRON 04-22-2017 06:10 PM

Transmitters
 
[QUOTE=grizzly59;12288649]I had my XG14 in for service at Horizon about 9 months ago. They are still selling JR stuff. Same old great service. I am wondering of JR America has a service Dept.? Yes they do, I just talked to the people at Horizon very nice, he said they DO NOT work on JR products any more since they had a falling out with JR America FYI!!!!!!!!!

OldScaleGuy 04-23-2017 03:45 AM

Thanks for the notice. The falling out must have been very recent. I sent my XG-14 to them to replace a broken switch, they fixed it and returned it without any issues.


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