IBobi

My Feedback: (1)

Hi folks,

This is Paul, the Community Manager for the Travel & Leisure division of Internet brands.

I wanted you to know, as directly as possible (as I am one of the voices of our technical team), that we are hearing you, and we are responding to this issue.

Last Thursday, we experienced a serious hardware issue with RCU. Every day since then we have been tracking the causes of the problem and working to resolve it. The bad news is that site performance has been, to say the least, compromised. Unusable, for a lot of members. We apologize for that, and truly hope you stick it out through this with us.

The good news is that when this issue is resolved, the hardware and software on which the site is running will have been gone through with a fine-tooth comb, and I expect the site to be running better than it has in a long time. Along with actual *planned* upgrades to the forum, I hope and believe that RCU users will see in the coming weeks and months a vastly improved site, and ideally better than it's ever been.

I appreciate your feedback, and if you have more, please email me directly at any time at [email protected].

I'll keep you in the loop on our progress, and thank you again for working with us on this.

Best,

Paul O'Brien
Community manager
RCUniverse

exeter_acres

My Feedback: (2)

I'm sorry,,, I hate to be negative...

but...
Last Thursday??????????


Really????

the issues have been going for months...


The connection was reset







The connection to the server was reset while the page was loading.





The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

resolved?

wow.....

Best of luck

Live Wire

I just posted here and nothing What a CROCK of WELLLLLLLL. When will the B.S. srop When you can edit before it gets posted

SeamusG

Well there ya go - travel & leisure - I've only seen leisure as an alternative type of travel to business - to indicate the type of traveler and their expectations and willingness to pay full fare or not.

Must be a marketing ploy - - maybe the (ab)user won't remember anything past last week 'cause he/she has a real short memory.

As previously stated: REALLY????

Joystick TX

A moderator, who has had onlytwo posts since joining RCUon 4/1/2011? No red flags here, nothing wrong with that picture. Really.

My theory is that all the weird problems going on with RCU are due to global warming, the depletion of the ozone layer, and sunspots. As soon as all those are cleared up, the problems will go away. Just hang in there a few thousand years and everthing will be okay.

SeamusG

Just one big ole beer fart ...

Service Unavailable

<hr/>

HTTP Error 503. The service is unavailable.

exeter_acres

My Feedback: (2)

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

Free Bird

Wow! Give the guy a chance! For me, the site has been working a lot better, not perfect, but better.

FB

exeter_acres

My Feedback: (2)

here is one link I get this error....

every time

http://www.rcuniverse.com/forum/fb.a...3A54%3A56%20AM

it is a link to go to the first unread post in a long thread....
clicking the little icon for the oldest unread post works elsewhere...

IBobi

My Feedback: (1)

Here's an update:

The techs have traced a problem with images being posted to the site and locking up the server. The plan is to lock out large images, and require them to be posted as an attachment, rather than pasted into a post.

This change will happen in the next few days, and when it does it is possible that parge images already on the site may be lost. It's recommended that you begin using the attachment function now.

I'll have more information after the change is made. It's hoped that this will forestall the site performance/page hangs issues.

Thanks,

Paul

IBobi

My Feedback: (1)

I'm checking in to see if there has been improvement in the performance of the site this week?

Thanks,

Paul

Live Wire

It has improved a little, but not where it can be used like it used to be. Still a lot of time outs, missed posts,500 and lock ups when changing threads.
Sorry no good new.
Larry K

And if you just want to read the first post on each thread OK but don't try to go any further

Live Wire

You really don't want our input , because it shows how sorry this site is getting.

I am not going to say how long it took this post to get here

Lightfoot

My Feedback: (1)

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

The web site you are accessing has experienced an unexpected error.
Please contact the website administrator.

The following information is meant for the website developer for debugging purposes.
Error Occurred While Processing Request
Session is invalid

The error occurred in D:\RCU\Application.cfm: line 18

16 : setdomaincookies="yes"
17 :
18 : sessiontimeout="#CreateTimeSpan(0,0,40,0)#">
19 : <cfif IsDefined("session.CFID") and IsDefined("session.CFTOKEN")>
20 : <cfif NOT IsDefined("cookie.cfid") OR NOT IsDefined("cookie.cftoken") OR (isDefined("session.CFToken") and cookie.cftoken IS NOT session.CFToken)>

Resources:

Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.

Browser Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Remote Address 98.95.205.121
Referrer http://www.rcuniverse.com/forum/forumid_147/tt.htm
Date/Time 08-Apr-12 10:57 AM
Stack Trace
at cfApplication2ecfm487598240.runPage(D:\RCU\Applica tion.cfm:18)

java.lang.IllegalStateException: Session is invalid
at jrun.servlet.session.JRunSession.checkSessionValid ity(JRunSession.java:397)
at jrun.servlet.session.JRunSession.get*****activeInt erval(JRunSession.java:111)
at coldfusion.runtime.J2eeSessionScope.Set*****active Interval(J2eeSessionScope.java:96)
at coldfusion.runtime.AppHelper.setupJ2eeSessionScope (AppHelper.java:582)
at coldfusion.runtime.AppHelper.setupSessionScope(App Helper.java:637)
at coldfusion.tagext.lang.ApplicationTag.doStartTag(A pplicationTag.java:294)
at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPag e.java:2722)
at cfApplication2ecfm487598240.runPage(D:\RCU\Applica tion.cfm:18)
at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java :231)
at coldfusion.tagext.lang.IncludeTag.doStartTag(Inclu deTag.java:416)
at coldfusion.filter.CfincludeFilter.invoke(Cfinclude Filter.java:65)
at coldfusion.filter.CfincludeFilter.include(Cfinclud eFilter.java:33)
at coldfusion.filter.ApplicationFilter.invoke(Applica tionFilter.java:261)
at coldfusion.filter.RequestMonitorFilter.invoke(Requ estMonitorFilter.java:48)
at coldfusion.filter.MonitoringFilter.invoke(Monitori ngFilter.java:40)
at coldfusion.filter.PathFilter.invoke(PathFilter.jav a:87)
at coldfusion.filter.ExceptionFilter.invoke(Exception Filter.java:70)
at coldfusion.filter.ClientScopePersistenceFilter.inv oke(ClientScopePersistenceFilter.java:28)
at coldfusion.filter.BrowserFilter.invoke(BrowserFilt er.java:38)
at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilt er.java:46)
at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilt er.java:38)
at coldfusion.filter.DatasourceFilter.invoke(Datasour ceFilter.java:22)
at coldfusion.filter.CachingFilter.invoke(CachingFilt er.java:53)
at coldfusion.CfmServlet.service(CfmServlet.java:200)
at coldfusion.bootstrap.BootstrapServlet.service(Boot strapServlet.java:89)
at jrun.servlet.FilterChain.doFilter(FilterChain.java :86)
at coldfusion.monitor.event.MonitoringServletFilter.d oFilter(MonitoringServletFilter.java:42)
at coldfusion.bootstrap.BootstrapFilter.doFilter(Boot strapFilter.java:46)
at jrun.servlet.FilterChain.doFilter(FilterChain.java :94)
at jrun.servlet.FilterChain.service(FilterChain.java: 101)
at jrun.servlet.ServletInvoker.invoke(ServletInvoker. java:106)
at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvok erChain.java:42)
at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequ estDispatcher.java:286)
at jrun.servlet.ServletEngineService.dispatch(Servlet EngineService.java:543)
at jrun.servlet.jrpp.JRunProxyService.invokeRunnable( JRunProxyService.java:203)
at jrunx.scheduler.ThreadPool$DownstreamMetrics.invok eRunnable(ThreadPool.java:320)
at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRu nnable(ThreadPool.java:428)
at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeR unnable(ThreadPool.java:266)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java :66)

exeter_acres

My Feedback: (2)

yep... all day today.. till just now