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Unable to change email

Old 06-11-2018, 07:25 AM
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Arrow Unable to change email

I need to update my email address, but when I input my password and new email I keep getting the message that the password is incorrect and I know it is the correct password? Also, what do I need to do to be able to see my replies and sent items in the private message area? One other question is where can you add wish list items and get notification when one comes available? Thanks.

Last edited by Balm; 06-11-2018 at 07:34 AM. Reason: added a question
Old 06-11-2018, 07:44 AM
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Originally Posted by Balm
I need to update my email address, but when I input my password and new email I keep getting the message that the password is incorrect and I know it is the correct password? Also, what do I need to do to be able to see my replies and sent items in the private message area? One other question is where can you add wish list items and get notification when one comes available? Thanks.
I'll PM you about the PW issue. I don't believe we have wish list items from the previous update.


In your inbox there is a drop down menu that allows you to view your sent items.
Old 06-11-2018, 07:59 AM
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I have tried that but nothing shows up. I believe all a persons replies to messages should be in the sent items box correct?
Old 06-11-2018, 08:31 AM
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What browser are you using? You should be able to see your sent items there.
Old 06-11-2018, 08:34 AM
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Running windows 10 and using MS edge. I cant see the replies to you in the sent items in the private message area.
Old 06-11-2018, 02:57 PM
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I still cant see any sent items, any other ideas?
Old 06-12-2018, 08:55 AM
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Might be an issue with Edge. Can you try it out on Firefox or Chrome?

Also, try clearing your cache/cookies on your browser.

Last edited by IBThomas; 06-12-2018 at 09:04 AM.
Old 06-12-2018, 09:14 AM
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Just tried it on chrome and safari on my ipad and it still doesn't work.
Old 06-13-2018, 06:51 AM
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Tried clearing cache and cookies, still no luck on the sent PM's, Plus, another thing that doesn't work is when you hover over a picture on an ad when the zoom symbol pops up it wont zoom on the picture when clicked.
Old 06-13-2018, 07:55 AM
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Originally Posted by Balm
Tried clearing cache and cookies, still no luck on the sent PM's, Plus, another thing that doesn't work is when you hover over a picture on an ad when the zoom symbol pops up it wont zoom on the picture when clicked.
I'm going to forward your PM problems to tech and see what they say. The magnifying issue is known and will be addressed in a future update.
Old 06-19-2018, 06:07 AM
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Any news on how to see sent items on private messages? RCgroups has same format and works just fine. Thanks
Old 06-19-2018, 09:16 AM
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Originally Posted by Balm
Any news on how to see sent items on private messages? RCgroups has same format and works just fine. Thanks
Tech is still looking into it. The report has been made and I'll keep you updated as I receive information.
Old 06-19-2018, 03:01 PM
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Originally Posted by Balm
Running windows 10 and using MS edge. I cant see the replies to you in the sent items in the private message area.
Perhaps at some point you turned off Sent message tracking?

Go to UserCP, Edit Options, Private Messaging, and select the check box here:

.
When sending private messages the forum can make a copy of the message in your Sent Items folder.
Save a copy of sent messages in my Sent Items folder by default
.
And then SAVE CHANGES.
Old 06-20-2018, 05:05 AM
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Yeah, sure enough it wasn’t checked. I haven’t been in there changing things so I don’t know why it was unchecked. We’ll see if it works now. One other question is, are you guys going to bring back the search and advanced search feature the old site had. It allowed searching for usernames and older posts and ads? Thanks for the help
Old 06-20-2018, 01:03 PM
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Originally Posted by Balm
Yeah, sure enough it wasnít checked. I havenít been in there changing things so I donít know why it was unchecked. Weíll see if it works now. One other question is, are you guys going to bring back the search and advanced search feature the old site had. It allowed searching for usernames and older posts and ads? Thanks for the help
We have search and advanced search now (you can find it right on this page, in the blue menu bar as well as at the top right). They will pull results from the forums as well as the classifieds now.
Old 06-21-2018, 04:26 AM
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Right, I know and use that one. The advanced search feature was in the classified section where you could search for classifieds,wanted and sold items. I know there is one on the classified section now but it is very limited on what you can search for and only seems to have ads from when the new site started up. Is there any way to search all the history of the old classified section now or can that be added to the search data base of the new site?
Old 06-21-2018, 08:45 AM
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The old and new sites are separate from each other, so there isn't a way to search for old classifieds on the new marketplace.

Previously, the marketplace was it's own website, but now it is a part of the forums. They operate on two different systems.

Last edited by IBThomas; 06-21-2018 at 12:45 PM.
Old 06-21-2018, 09:05 AM
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how do ya get to the old marketplace to search it?
Old 06-21-2018, 12:45 PM
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Originally Posted by mongo
how do ya get to the old marketplace to search it?
Sorry, I wasn't clear. The new and old website operate on two different platforms, there's no way to search the old marketplace on the new marketplace. The old marketplace is defunct and out of operation.
Old 06-21-2018, 03:33 PM
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Originally Posted by mongo
how do ya get to the old marketplace to search it?
You can view what was on the old MP by clicking BUY & SELL, Market (Legacy). Or just click HERE.
Old 06-28-2018, 12:49 PM
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Originally Posted by Balm
Yeah, sure enough it wasnít checked. I havenít been in there changing things so I donít know why it was unchecked. Weíll see if it works now. One other question is, are you guys going to bring back the search and advanced search feature the old site had. It allowed searching for usernames and older posts and ads? Thanks for the help
Are you able to see your sent PM's using an ipad now?
Old 06-29-2018, 04:36 AM
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Yes, works on the pc and iPad. Thanks

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