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-   MarketPlace questions or problem? (https://www.rcuniverse.com/forum/marketplace-questions-problem-63/)
-   -   Not getting email notifications about ads (https://www.rcuniverse.com/forum/marketplace-questions-problem-63/11639191-not-getting-email-notifications-about-ads.html)

tedev 05-24-2017 06:16 AM

Not getting email notifications about ads
 
Email notifications about new items listed in Marketplace stopped coming in after May 15. Is this a new problem? Does it have anything to do with the known issue of emailing Yahoo accounts from RCU?

JWN 05-24-2017 08:58 AM

This is a new issue that is affecting all users, not just those with Yahoo or AOL email accounts. Our IT staff is working to correct it as quickly as possible.

howardh 06-22-2017 09:39 AM

Still waiting
 

Originally Posted by JWN (Post 12339028)
This is a new issue that is affecting all users, not just those with Yahoo or AOL email accounts. Our IT staff is working to correct it as quickly as possible.

Is the IT staff still working on this problem? I'm still not receiving emails from the new ads in the marketplace. It's been at least since May with this problem. I emailed webmaster 2 weeks ago and got no answer. I've checked my computer and all settings are correct and have not changed over months.Please help.
Howard

JWN 06-22-2017 09:32 PM

Yes, the IT staff is working on the issue. Hopefully we will all be flooded with emails shortly for all of the notifications none of us have received for the marketplace.

MYHELL99 07-14-2017 04:02 PM

Mid-July. No changes. I haven't received an email notification for weeks now... Any ETA RCU?

BILLYFLYS 07-15-2017 04:54 PM

Why are you deleting my posts JWN???? I just posted a concern of mine about sending $10 to my account as requested to reestablish my my account, so that I can use it again?? What is going on here???

Desertlakesflying 07-17-2017 12:31 PM

I stopped having problems when I switched to gmail

MYHELL99 07-18-2017 08:00 AM

I switched my email to gmail and still no marketplace wishlist keyword emails. I do get ad creation, question, and offer notifications; but they were never an issue for me. 2 months since this thread was created and still no fix?

JWN 07-18-2017 11:38 AM


Originally Posted by MYHELL99 (Post 12352977)
I switched my email to gmail and still no marketplace wishlist keyword emails. I do get ad creation, question, and offer notifications; but they were never an issue for me. 2 months since this thread was created and still no fix?

This issue is still being worked on. You are not alone on this. I don't get wishlist emails either.

JWN 07-18-2017 11:40 AM


Originally Posted by BILLYFLYS (Post 12352324)
Why are you deleting my posts JWN???? I just posted a concern of mine about sending $10 to my account as requested to reestablish my my account, so that I can use it again?? What is going on here???

Billy,
If you are going to post in a thread with a subject that has nothing to do with your post, you can expect that post to be removed.

This thread concerns email notices, not failure of Paypal payments to be applied to an account.

FYI, I responded to your post in the appropriate thread.

MYHELL99 07-27-2017 07:04 AM

Looks like issue is fixed... Began getting wishlist emails yesterday!

JWN 07-27-2017 01:01 PM

Thank you for the verification. Our developer messaged me yesterday that the bug had been identified and corrected but I was hesitant to say it was fixed until it had been in place for at least 24 hours.

tedev 07-27-2017 01:02 PM

Yes, the email notifications started to come in yesterday.

weasels 12-04-2017 12:29 PM

Is there a fix for not receiving emails on yahoo?

JWN 12-04-2017 05:10 PM

No fix is possible as it is RCUniverse that is blocking the emails. Your email provided, Yahoo, is responsible.


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