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-   -   Typical production time frame (https://www.rcuniverse.com/forum/maxamps-support-449/5543493-typical-production-time-frame.html)

Silentbob343 03-11-2007 03:14 AM

Typical production time frame
 
I placed an order for a 2200mAh 2S2P pack on Sunday the 4th, on the 5th & 6th my order was listed as in production. When can I expect the pack to be shipped out?

Order number: 100742


JAM MaxAmps 03-11-2007 08:56 AM

RE: Typical production time frame
 
Silentbob343 it's real simple now.......... just go to our site www.MaxAmps.com.......... Scroll down the menu at the upper left..........you will see "Order Status" about 3/4 the way down........ just type in your "order ID" and your e-mail used on the order.......and then press the "order status button"..............If this does not work for you please let me know and I will check for you.

Silentbob343 03-11-2007 09:35 AM

RE: Typical production time frame
 

ORIGINAL: JAM JAM

Silentbob343 it's real simple now.......... just go to our site www.MaxAmps.com.......... Scroll down the menu at the upper left..........you will see "Order Status" about 3/4 the way down........ just type in your "order ID" and your e-mail used on the order.......and then press the "order status button"..............If this does not work for you please let me know and I will check for you.
Yes, I know the status, "production". I would like to know how long it's going to be at "production" and when it will change to shipped.

JAM MaxAmps 03-11-2007 11:19 AM

RE: Typical production time frame
 
Sorry I mis-read your post............ I know the guys have been real busy as of late and that extra help was hired to speed the process.......my guess is that it should be going out the first part of this week.. I will check for you just to find out.

Silentbob343 03-11-2007 03:27 PM

RE: Typical production time frame
 
Jason,

Thanks, I appreciate you doing so.

Silentbob343 03-14-2007 08:03 PM

RE: Typical production time frame
 
any updates?

JAM MaxAmps 03-15-2007 10:15 PM

RE: Typical production time frame
 
I've been out for a few days..........I should have an answer Friday for you.

JAM MaxAmps 03-17-2007 08:11 AM

RE: Typical production time frame
 
Silentbob, Shannon contacted me last night aroun 10PM my time.........there was a problem with the Google Cart system........I'm sorry about this but your order was lost in a computing crack.........but it has been found and will be shipped out Monday.............We are very sorry for the delay and I hope this didn't cause any problems for you. Also the Google Cart issue has been resolved, so this shouldn't happen again. If you need anything else please do not hesitate to contact me.........

thank you,

Jason

Silentbob343 03-23-2007 12:39 AM

RE: Typical production time frame
 
Shannon contacted me earlier in the week and refunded my shipping cost. I was not expecting that and felt it was great gesture for the delay. I wouldn't hesitate to do business with max amps again.


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