Sullivain RC Products No Good Customer Service
02-12-2015, 03:39 PM
#1
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Sullivain RC Products No Good Customer Service
I have had a horrible experience dealing with Sullivan RC products.
I purchased a Sullivan #562 from a hobby shop while traveling in NY.
Got home 3 days later and tried it to find out it was defective.
Instead of driving a 1 1/2 hr trip back for a 4.85 dollar part,I called Sullivan and dealt with a man named William Connolly.
He said I needed to send it to him so I did.I sent it with tracking and they recieved it.
It's been 5 weeks now and honestly over 10 phone calls and still no replacement.
Every promise in the book and no replacement.THESE GUYS SUCK!!!!.
Dam the part probably cost them .25 cents to make and there giving me the run around.
What gives??????.
I purchased a Sullivan #562 from a hobby shop while traveling in NY.
Got home 3 days later and tried it to find out it was defective.
Instead of driving a 1 1/2 hr trip back for a 4.85 dollar part,I called Sullivan and dealt with a man named William Connolly.
He said I needed to send it to him so I did.I sent it with tracking and they recieved it.
It's been 5 weeks now and honestly over 10 phone calls and still no replacement.
Every promise in the book and no replacement.THESE GUYS SUCK!!!!.
Dam the part probably cost them .25 cents to make and there giving me the run around.
What gives??????.
02-12-2015, 05:36 PM
#4
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Join Date: Nov 2010
Location: Round Hill, VA
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Ball Links. Unique, spring loaded, glass reinforced
nylon sleeve holds plated steel ball firmly
in place yet is easily released for changes and
final adjustment.
4-40 Size No. S562
