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J'Tec kudos!

Old 07-23-2015, 02:53 PM
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billinpa
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Join Date: May 2011
Location: Allentown, PA
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Default J'Tec kudos!

Not a question, not an answer but a big huge Kudo to one of our supply vendors, K'Tec the muffler folks. I sent a Pitts style muffler to them to get one of the stacks re-welded to the cannister. It's from a Tower Hobbies 61 mounted on my Giant J-3 Cub. As it turned out it's a Bisson muffler, I had no idea, no identification seen. I assumed J'Tec. The rep contacted me and told me this and said he'd do what he could to fix it. He did, it looks beautiful, cleaned up like new, new weld, perfect. I asked what I owed him, he said, how about postage, $9.00. I send a check, got the muffler today! THAT my airborne friends is terrific customer service. I will use J'Tec products, probably lots of them!

Bill in Pennsylvania

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