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Cap Maquette Feedback?

Old 07-18-2010, 12:30 PM
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vasek
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Default Cap Maquette Feedback?

It's been 3 weeks since my order was supposed to be mailed to me from Cap Maquette (France). Since I live in an European country I was expecting my package in 10 days or so. After 3 weeks I Emailed them and asked for info/ tracking no. I had no reply. I wrote them again, again no reply.

Anyone had a bad experience with them?

I'm starting to worry (paid with PayPal).
How long should I wait before asking PayPal to refund?

Old 07-18-2010, 12:44 PM
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amax
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Default RE: Cap Maquette Feedback?

I believe 45 days is the limit to file with paypal. If youe wait any longer than that your screwed.
Old 07-19-2010, 12:36 PM
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Default RE: Cap Maquette Feedback?

update,

they finally replied with a Tracking No. and it appears the package was "redirected by me" to another address[&:]

I never heard anything from my Post Office. Will phone there tomorrow to see what happened!
Old 07-21-2010, 08:12 AM
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Default RE: Cap Maquette Feedback?

Something fishy is going on!

My Post Office never had possession of the package...

Still getting stonewalled by Cape Maquettes, I would not order there anymore for sure.

I will wait a week or so if the package shows up. If not will file a fraudulent transaction with PayPal.

Stay tuned
Old 07-30-2010, 02:48 AM
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Default RE: Cap Maquette Feedback?

Case resolved!

The first package got lost & nobody knows what happened to it even with the tracking number[&:]

Cape Maquettes was VERY gracious and have sent me another package regular mail which I got this morning!

Although their initial response to the matter was slow Kudos to them.

BTW their products are of excellent quality.

V.
Old 07-30-2010, 06:28 AM
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Default RE: Cap Maquette Feedback?

glad it got sorted out.

Dan.

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